Gene, yes I did all of those steps. No help. Thanks for helping. Tom
On Sat, Jul 13, 2013 at 10:39 AM, Gene Young <[email protected]> wrote: > On 7/12/2013 9:58 PM, Thomas Ramey wrote: > > Good evening users: > > I recently moved my data file and pics to dropbox. It is installed > c:\dropbox\legacy and utilizes the same folder names as in the original > c:\legacy. All seemed to work well until I went to go to a geo lookup. I > get a runtime error 76 and then get kicked out of the program. Help file > says to reset the temp file on the locations folder which I did even though > it was correct as c:\legacy\temp. No solution. I uninstalled my geo codes > and reset them back up. No help. They are in the c:\legacy\geo. No help. > I tried changing the temp file to the dropbox folder. no help. I would > appreciate any ideas. Running current build on Win I. Tom > > > > > > Did you follow the instructions from the "Solutions by eerror Number" page > on the Legacy website? I suspect you did. > > "Click on Options on the menu and select Customize. Next click on the > Locations tab and then click the Reset button for "Location of temporary > files." The correct path is c:\Legacy\Temp." > > Those directions only affect the Picture, Sound, Video and Document files. > To check the path to the Geo Location database: > > Click on Options on the menu and select Customize. Next click on the Other > tab. In the bottom left corner of that window select the Database > Maintenace button. Ensure that the Geo Location database path is set > correctly. > > If that does not correct your problem then its time to contact Millenia. > > -- > > Gene Young > Researching Young, Harer, Cox & Sallada > With Legacy Family Tree > http://myyoungs.atspace.com/index.htm > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

