I decided to do an uninstall and reinstall and got the install log error discussed on the lug, so did a down load of the current version from the web to resolve the uninstall problem. before running the uninstall I decided to check and see if it would work and it did. All seems to work fine. I will run several other tests but that seems to solve the problem. Thanks for the help. The LUG is a major factor in the success of Legacy. Tom
On Sat, Jul 13, 2013 at 10:45 AM, Thomas Ramey <[email protected]>wrote: > Gene, yes I did all of those steps. No help. Thanks for helping. Tom > > > On Sat, Jul 13, 2013 at 10:39 AM, Gene Young <[email protected]> wrote: > >> On 7/12/2013 9:58 PM, Thomas Ramey wrote: >> > Good evening users: >> > I recently moved my data file and pics to dropbox. It is installed >> c:\dropbox\legacy and utilizes the same folder names as in the original >> c:\legacy. All seemed to work well until I went to go to a geo lookup. I >> get a runtime error 76 and then get kicked out of the program. Help file >> says to reset the temp file on the locations folder which I did even though >> it was correct as c:\legacy\temp. No solution. I uninstalled my geo codes >> and reset them back up. No help. They are in the c:\legacy\geo. No help. >> I tried changing the temp file to the dropbox folder. no help. I would >> appreciate any ideas. Running current build on Win I. Tom >> > >> > >> >> Did you follow the instructions from the "Solutions by eerror Number" >> page on the Legacy website? I suspect you did. >> >> "Click on Options on the menu and select Customize. Next click on the >> Locations tab and then click the Reset button for "Location of temporary >> files." The correct path is c:\Legacy\Temp." >> >> Those directions only affect the Picture, Sound, Video and Document >> files. To check the path to the Geo Location database: >> >> Click on Options on the menu and select Customize. Next click on the >> Other tab. In the bottom left corner of that window select the Database >> Maintenace button. Ensure that the Geo Location database path is set >> correctly. >> >> If that does not correct your problem then its time to contact Millenia. >> >> -- >> >> Gene Young >> Researching Young, Harer, Cox & Sallada >> With Legacy Family Tree >> http://myyoungs.atspace.com/index.htm >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
