JB, I've seen this problem before -install.log missing so windows can't remove program but don't remember if it was on this list. I seem to recall people saying just re-install right over existing program, that should create install.log and after that Windows uninstaller should work. Others may wish to comment on whether this is a good idea or bad idea.
I have also had success with the free version of REVO uninstaller (never used it for Legacy though). Paul Gray -----Original Message----- From: J B [mailto:[email protected]] Sent: November-30-13 12:47 PM To: [email protected] Subject: Re: [LegacyUG] "Legacy setup not completed properly" ADDITIONAL info The Error message box appears AFTER Legacy8 opens AND you have selected the file you want to use. It is a Error box that is superior to the Family view screen. It appears every time I open Legacy8. If I click NO, then the Error box disappears and the program seems to function ok. If I click YES, then it defaults to download and install the latest version... If I click CANCEL, the program closes... Appears that the only way to eliminate this 'ERROR box' would be uninstall Legacy8. When I attempt that REMOVE program, the windows error box says is cannot locate the INSTALL.LOG _ I want to completely uninstall Legacy* and restart from the download and install a new Legacy8. This is the problem and help is requested.... Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
