I feel the programmers are very responsive and are working on improvements and bug fixes daily; they release updates frequently so that users can benefit from the changes immediately and so that bugs can be detected and worked on. We only 'pay extra' for the Deluxe version which provides a significant number of features that most of us find are worth the relatively small cost. Based on posts I've seen in the past, here and on other group lists, Legacy is extremely good at handling user requests. Not everything is as simple to change or add to the program as we might think it is; the Legacy programmers are working on the Family Search/Family Tree issues too; when that program changed, Legacy had to make major changes too.
If there are complaints to be made, rather than questions directed to the group for assistance using Legacy features or add-ons, perhaps it would be best to direct those comments to the customer service or support. I would hate to see this particular thread digress into something negative and contrary to the purposes of this group. I actually have learned a lot from the 'problems' encountered - often I had no idea that we had that particular 'capability' and am even more impressed with the many features that are included in the program (even though they may have to be less than perfect at first) Thanks to everyone for the helpful responses that are made daily on this group; I, for one, really appreciate people willing to share their knowledge with the rest of us! Kathy On Wed, Mar 5, 2014 at 8:44 PM, Bryan Pratt <[email protected]> wrote: > I can't say I'm particularly impressed with the standards of updates > we've been receiving, particularly the penultimate - *8.0.0.412*. To my > mind dropping off single keyboard shortcuts as happened in that is pretty > basic. And that's only the faults I noticed. > And for those of us who have paid extra, I think we deserve more than a > service like that. > I assume from the number of previous comments on other updates that users > have similar views. > Maybe it's time we voted with our feet if Legacy can't get its act > together. > Bryan > > Sent from Windows Mail > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
