On Thu, Mar 6, 2014 at 10:09 AM, David Abernathy <[email protected]
> wrote:

> No program is perfect it just gets back to the OLD Question?
> What is Better a Ford or a Chevy?
> The one you had first and Legacy is NOT my first family tree program that
> I have used.
>
> Thanks,
> David C Abernathy
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> This message represents the official view of the voices in my head.
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> -----Original Message-----
> From: JV Leavitt [mailto:[email protected]]
> Sent: Thursday, March 06, 2014 6:56 AM
> To: [email protected]
> Subject: Re: [LegacyUG] Programmer confidence.
>
> I wondered what the others in the group would say to your first post.  I
> thought it was funny that you would propose that we vote with our feet, and
> wondered where you would walk to find a better program.  There isn't one on
> this planet. :-)
>
> Joseph Leavitt
>
>
My guess is that Mr Pratt came to Legacy either from a program that has
been discontinued (PAF) or a program that did not suit his needs.  In
either case, I seriously doubt that the program he left was a 100% "bug"
free perfect program.  Yes, unfortunately the programmers attempt to fix
one thing and they break a half dozen other things - such is a fact with
any software.  However, Legacy (the programmers) don't leave customers
hanging for weeks or months before they fix that which they broke.  They
provide a fix usually within hours of discovering the problem(s).  It is
one thing to mention/discuss actual "bugs" in the software, it is an
entirely different thing to complain because you paid for the Deluxe
version and therefore have this fantasy that it should be bug free.  It is
even more ridiculous to think that customers in general are going to
threaten Millennia by "voting with their feet".

Ron Bernier
Woonsocket, RI



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