Anne,

You really need to send this in as a support ticket.





Michele

Technical Support

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com

 <http://www.LegacyFamilyTree.com> www.LegacyFamilyTree.com



From: Anne Hollingshead [mailto:holl...@melbpc.org.au]
Sent: Tuesday, March 11, 2014 2:53 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Still using 7,5 for some files



The saga continues. I tried again with the same result- a part file that 
wouldn't open. I then went on with some other work and went to the desk top and 
there was the Legacy.exe file I opened it and brought up the sample file I went 
to Help - About - General it was V 282

 I tried to open anthe file and got this message

Error deleting Temple. Error 3167: Record is deleted Would you like to try it 
again

I clicked Yes and no reponse

Anne




On 11/03/2014 2:51 PM, Ron Taylor wrote:

The .part extension will be changed to .exe when the entire file has been 
downloaded.  If the download fails, then the .part extension will still be on 
the filename.  It means that the download is partial.  Delete it and try to get 
the full download.  A partial download will not work.  By the way, the size of 
30mb is a very old message.  I have suggested that Millennia update it.  
Version 7.5.0.278 download is about 47.5mb.  The download still works for 7.5 
as I have done it recently.  The last release to the test group before version 
8 was released was 7.5.0.282.  There was some expectation that another release 
would be posted when all the Legacy Family Tree issues with Family Search were 
resolved so that 7.5 would interface similar to version 8.  Without official 
word from Millennia, it may remain just a rumor.

Ron Taylor



On Monday, March 10, 2014 8:48 PM, Anne Hollingshead  
<mailto:holl...@melbpc.org.au> <holl...@melbpc.org.au> wrote:

Thanks Wendy.

I had tried several times. This time I closed everything down but I still got 
the message

The process cannot access the file because it is being used by another process.

Legacy along with all files except Firefox is closed


I am sorry but this is very frustrating



Anne



On 11/03/2014 11:20 AM, Wendy Howard wrote:

Hi Anne,

I'm not an expert on these things, but it sounds to me like your
download got interrupted somehow and didn't finish.

I've downloaded a copy from that page just now and it completed properly.

If I were you, I would give it another try.

Hope this helps. :-)

Wendy

Anne Hollingshead said the following on 11/03/2014 12:11 p.m.:

I clicked on on the link

/The final release of Legacy 7.5 was Version 7.5.0.278 (Build Date 12
November 2013)//
//
//Download Full Setup (30 MB)//
//Click on Save in download dialog box to save the setup file to disk,
then run the Legacy7Setup.exe://
//Legacy7Setup.exe /

I got a file named " Legacy7Setup.exe.part" which would not open.

Anne



On 11/03/2014 8:16 AM, Wendy Howard wrote:

Hi Marie,

On the download page on the Legacy web site there is a "Frequently Asked
Questions" section on the right of the page near the top. There, you
will find a link for earlier versions of Legacy. That takes you to
http://legacyfamilytree.com/helpDownloadVersion7.asp  where - despite the
URL's name - you will find links to download six past versions. You can
choose to download v7.5 from there if that is what you want.

Legacy v8 installs itself in a different place to past versions. This
makes it very easy to install it and have a look around while still
using v7 (or earlier) for your main data file maintenance, if you want
to do that.

As I said in another post just yesterday, be aware that v8 will want to
convert any older data file to its format, so make sure you use a copy
of your data file for this purpose, or use the sample data file provided
with the program to look around the program.

Hope this helps. :-)

Wendy

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Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

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