Mike this was the solution.
I assumed the "part" was a dysfunctional file
There was no indication that the download was in progress.
I had not waited long enough for the update to complete.
There was no indication that the download was in progress.
This was caused in part because my wifi was extremely low.
I have contacted my provider
However there appears to be no update. The version number is the same.
It was all very confusing.
I was about to give up.
I have just bought a new computer ( W8) to upgrade from XP.
I dread making the switch.
Anne
Many thanks indeed to all those who tried to help me.
On 11/03/2014 6:42 PM, MikeFry wrote:
> On 11 Mar 2014 08:53, Anne Hollingshead wrote:
>
>> The saga continues. I tried again with the same result- a part file that
>> wouldn't
>> open. I then went on with some other work and went to the desk top and there
>> was
>> the Legacy.exe file I opened it and brought up the sample file I went to
>> Help -
>> About - General it was V 282
> If you've only got the .PART file, then the download has failed or is in
> progress. Where is Firefox putting downloaded files when it's finished? Where
> is
> Firefox putting the download whilst it's in progress?
>
> If all you see is the .PART file, don't be impatient. Wait for it to finish.
> Even with a super-fast DSL line, downloading 48683kb is going to take more
> than
> a few minutes. Check the little Firefox downloads icon (the downwards-pointing
> arrow) for progress.
>
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