Until yesterday my Legacy 8 has run as expected. However I ran File maintenance and as it finished a notepad file popped named Legacy8Update[1].txt up to say
"8.0.0.414,4 March 2014,http://legacy-setup.s3.amazonaws.com/v8/,Legacy8Setup.exe,67505968,64.4"; If I run this file I get a number of adverts relating to Setup.exe errors. This message appears whenever I open Legacy. When I try to access the help file I get the index of the help on the left with the right side blank, and a text box saying "Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later." This is a bit curious because the Help file does not come from the net - it is installed. So I cannot access the Help files. Email (Thunderbird) and internet access (Chrome) to all my usual sites and a few other sites appear to be working properly on this computer. However I cannot get the Legacy map feature with Master Locations. When I try Legacy Home from within the program the headers are there but the bulk of the screen is blank with a small dialog box "Do you want to open this file. LegacyHome.htm". A few days ago I removed Internet Explorer (I hope) from this computer and from my netbook, but but on this netbook the Legacy Home and the map function operate normally. I hope removing IE was not what has mucked things up. More File Maintenance does not resolve the problem. I have tried: 1. Shutting down and restarted the computer. 2. Deleting all the USR files. 3. Uninstalling Legacy but it can't find the install.log, 4 . Reinstalling Legacy 8 from a new download hoping to create a new install.log file but this has not happened. In Program files (x86)/Legacy8/Backup there are Install.log dated 28 Nov 13, and Install.001 to Install.023. This last is dated 9 Apr 14 so it was not created by today's install. 5. Clearing all browsing data for the last week from Google Chrome just in case this problem was something I had imported and held in the cache. The initial problems are not resolved. Any suggestions as to what has happened or where to go next? Boyd --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
