Hello all, I’m having a problem loading the deluxe version of the Legacy 7.5 program onto my new computer (operating system Windows 8.1). I made a backup of the "full" Legacy folder which includes my backups in the Data Folder, the usr extension files, Legacy setup exe files for version 6 and version 7.5.0.0, Legacy.exe application file 7.5.0.278, along with all the other Legacy files that reside in that main Legacy folder. However, while I do have a disk for version 6, I don't have a disk for version 7.5 nor do I have a disk for version 7. The reason is, I purchased the Legacy version 6 disk from Global Genealogy on Nov 15, 2007, registered it at http://www.legacyfamilytree.com/Register.asp and because version 7 was just being marketed I was subsequently given a free upgrade to version 7 but I never did receive a disk.
In an effort to establish the program on my new computer I extracted a copy of Legacy7Setup.exe (file version 7.5.0.0) from my backup files and placed it on the desktop of the new computer. When I double clicked on it I received the welcome dialogue to Legacy 7.5 setup program and after clicking next I was asked by the Legacy Installation Wizard to enter a password which I believe is family. Unfortunately, having done that, nothing happens (it freezes) so I'm at a loss as what to do. I still have my invoice, disk and password for version 6 plus the letter advising me of the free update to version 7 but I don't want to install version 6 on the new computer, especially as Version 7.5.0.278 still works on the old one and I want to transfer that program before I get rid of the old clunker. Hope the above is clear and someone can resolve this issue for me. Thanks in advance. Ken Marlow, Ottawa Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
