Hi Ken, You need to install the program onto your computer, you can't just copy it over from another machine. It also sounds like the download file you've got there Legacy7Setup.exe) is corrupted in some way.
The best thing I think you can do is download a fresh copy of v7.5 from the Legacy web site (http://legacyfamilytree.com/helpDownloadVersion7.asp) and install from that. Once that's done, if you still need to, put your Deluxe number in to unlock those features - though you may find that with all the files you've copied over this won't be necessary. Hope this helps. :-) Wendy Ken said the following on 28/06/2014 14:03: > Hello all, > > I'm having a problem loading the deluxe version of the Legacy 7.5 program > onto my new computer (operating system Windows 8.1). I made a backup of > the "full" Legacy folder which includes my backups in the Data Folder, the > usr extension files, Legacy setup exe files for version 6 and version > 7.5.0.0, Legacy.exe application file 7.5.0.278, along with all the other > Legacy files that reside in that main Legacy folder. However, while I do > have a disk for version 6, I don't have a disk for version 7.5 nor do I have > a disk for version 7. The reason is, I purchased the Legacy version 6 disk > from Global Genealogy on Nov 15, 2007, registered it at > http://www.legacyfamilytree.com/Register.asp and because version 7 was just > being marketed I was subsequently given a free upgrade to version 7 but I > never did receive a disk. > > In an effort to establish the program on my new computer I extracted a copy > of Legacy7Setup.exe (file version 7.5.0.0) from my backup files and placed it > on the desktop of the new computer. When I double clicked on it I received > the welcome dialogue to Legacy 7.5 setup program and after > clicking next I was asked by the Legacy Installation Wizard to enter a > password which I believe is family. Unfortunately, having done that, > nothing happens (it freezes) so I'm at a loss as what to do. I still > have my invoice, disk and password for version 6 plus the letter advising me > of the free update to version 7 but I don't want to install version 6 on the > new computer, especially as Version 7.5.0.278 still works on the old one and > I want to transfer that program before I get rid of the old clunker. > > Hope the above is clear and someone can resolve this issue for me. > > Thanks in advance. > > Ken Marlow, Ottawa Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
