Like Wendy, I suggest you download the latest version of Legacy 7.5 However your problem may be the password you used. The password is "legacy7" without the quotes. family was the password for a previous version.
Cathy Wendy Howard wrote: > > Hi Ken, > > You need to install the program onto your computer, you can't just copy > it over from another machine. It also sounds like the download file > you've got there Legacy7Setup.exe) is corrupted in some way. > > The best thing I think you can do is download a fresh copy of v7.5 from > the Legacy web site > (http://legacyfamilytree.com/helpDownloadVersion7.asp) and install from > that. Once that's done, if you still need to, put your Deluxe number in > to unlock those features - though you may find that with all the files > you've copied over this won't be necessary. > > Hope this helps. :-) > > Wendy > > Ken said the following on 28/06/2014 14:03: >> >> Hello all, >> >> I'm having a problem loading the deluxe version of the Legacy 7.5 >> program onto my new computer (operating system Windows 8.1). I >> made a backup of the "full" Legacy folder which includes my backups >> in the Data Folder, the usr extension files, Legacy setup exe files >> for version 6 and version >> 7.5.0.0, Legacy.exe application file 7.5.0.278, along with all the >> other Legacy files that reside in that main Legacy folder. >> However, while I do have a disk for version 6, I don't have a disk >> for version 7.5 nor do I have a disk for version 7. The reason is, >> I purchased the Legacy version 6 disk from Global Genealogy on Nov >> 15, 2007, registered it at >> http://www.legacyfamilytree.com/Register.asp and because version 7 >> was just being marketed I was subsequently given a free upgrade to >> version 7 but I never did receive a disk. >> >> In an effort to establish the program on my new computer I extracted >> a copy of Legacy7Setup.exe (file version 7.5.0.0) from my backup >> files and placed it on the desktop of the new computer. When I >> double clicked on it I received the welcome dialogue to Legacy 7.5 >> setup program and after >> clicking next I was asked by the Legacy Installation Wizard to enter >> a password which I believe is family. Unfortunately, having done that, >> nothing happens (it freezes) so I'm at a loss as what to do. I >> still have my invoice, disk and password for version 6 plus the >> letter advising me of the free update to version 7 but I don't want >> to install version 6 on the new computer, especially as Version >> 7.5.0.278 still works on the old one and I want to transfer that >> program before I get rid of the old clunker. >> >> Hope the above is clear and someone can resolve this issue for me. >> >> Thanks in advance. >> >> Ken Marlow, Ottawa Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
