Also having this problem, and clicking on Updates does nothing at all. Legacy says I already have the latest version, which I don't. Windows 8.1.
On Wed, Oct 22, 2014 at 7:42 AM, Sherry/Support <[email protected] > wrote: > You can always click on the 'Updates" heading to get the latest update > information and download from there, without going to the website. > > I don't know what's going on with some people's computers. The update > showed up on my screen on my computer at home and I updated just fine > from there. > > The update itself is *never* automatic - only the notification that > one is available is "automatic". You still have to choose to run the > update. > > Sometimes you need to restart your computer and Legacy to get the > update notification to show up. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > On Wed, Oct 22, 2014 at 6:44 AM, Steve Pick <[email protected]> wrote: > > > > Started up L8 on Vista again today. Still showing I had the latest > build. Had to go to legacy home page and do the download which asked me for > my email address and securtiy code before download would start. It also > said Users of L8 don't need to use this for the update as it can be > automatic. WELL, that was NOT TRUE in my case. Can't remember having this > problem in the past. I have L8 as backup on a W8 laptop and will check > sometime if the same problem occurs. I did try a Repair file before going > to the home page but I think that was just for the file I had opened and > going through the Repair process didn't change anything. As several people > have noted this it looks like a bug somewhere. At least I have the latest > build. > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
