AMEN!

CE

> From: [email protected]
> To: [email protected]
> Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)
> Date: Thu, 27 Aug 2015 16:31:36 -0700
>
> Google "known bugs in RootsMagic". Over 5,000 results in less than 1 
> second...of course, many of these are from 3rd party forums and discussion 
> boards but look for the any of the ones from the RootsMagic URL.
>
> On the RM home page, click on "Support". Towards the bottom is their 
> "Knowledge Base". Click on that. Clicking on the very first item listed and 
> it will get you a window that starts out with "This is a known issue..."
>
> But wait...there's more. Type in "known bugs" in the search box on the 
> Knowledge Base and you'll see a list of known bugs. Apparently RM likes to 
> call their problems "issues" and not "bugs" so type in "known issues". 
> Another much large list. BINGO!
>
> Another nice feature is on the right side of the Knowledge Base page where 
> you can click on "Check Your Existing Requests".
>
> We could bring up the Knowledge Base at Microsoft and the list of known bugs 
> there but its Microsoft. What else can I say?
>
> So much for the theory of people saying they've never heard of a software 
> company having a list of known bugs. There are none so blind as those that 
> will not see.
>
>
> Brian in CA
>
>
> -----Original Message-----
> From: Jim Terry/Support [mailto:[email protected]]
> Sent: Thursday, August 27, 2015 8:31 AM
> To: [email protected]
> Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)
>
> I have spent some time searching the support pages for RootsMagic and Family 
> Tree Maker looking for their bug lists, but haven't found them yet, If anyone 
> knows where I can find them, I honestly would like to see them. I probably 
> missed something. Thanks in advance.
>
> Jim
> Technical Support
> Legacy Family Tree
>
>
> -------- Original Message --------
> > From: "Brian L. Lightfoot" <[email protected]>
> > Sent: Thursday, August 27, 2015 8:00 AM
> > To: [email protected]
> > Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)
> >
> > A few months back I asked on this forum if Legacy has available a list
> > of
> outstanding bugs. The reply was to the effect that they would never consider 
> making public such a list because it was considered proprietary information 
> and might give competitors an edge. I wanted to reply that it was a common 
> task among many software products but I felt like I was being browbeaten and 
> the discussion ended there.
> >
> >
> >
> > Brian in CA



Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/[email protected]/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/[email protected]/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Reply via email to