Is this the link you're referring to?> "Go to www.legacyfamilytree.com ."
Yes, I clicked on that. You mentioned that I may be using an old bookmark. But I just click on Legacy Homepage from the icons at the top of my Legacy family file. Pat On Tue, Nov 24, 2015 at 10:11 PM, Cathy Pinner <[email protected]> wrote: > Did you click on the link? > > Pat Hickin wrote: > > > Well, the search box finds it -- scrolling down to the error number > just repeats the info that I quoted originally. Why does yours say more?? > > Pat > > On Tue, Nov 24, 2015 at 9:40 PM, Cathy Pinner <[email protected] > <mailto:[email protected]>> wrote: > > Pat, > It's not hidden. Perhaps you are using a really old bookmark? The > site has been updated. > > Go to www.legacyfamilytree.com <http://www.legacyfamilytree.com> > Click on Help Centre then Troubleshooting Help at the top of the > dropdown list. > On the left there is a menu. > Expand the Error Messages and Problems > Scroll down to find your error number. > OR on the Troubleshooting page, use the Search box on the right > > Cathy > > Pat Hickin wrote: > > > > Thanks, Cathy, That worked beautifully. But however did you find > it??. When I click on Error 3314 nothing happens and when I go to > Error Messages I can't get beyond Page 19 (error message 190). > > Pat > > On Tue, Nov 24, 2015 at 8:54 PM, Cathy Pinner <[email protected] > <mailto:[email protected]> > <mailto:[email protected] <mailto:[email protected]>>> wrote: > > Hi Pat, > > You should know how to find the online help online if/when the > button for Online help doesn't work. > > For Error 3314 > > http://support.legacyfamilytree.com/article/AA-00303/11/Error-Messages-Problems/Error-3314-The-field-tblBR.IDBPPic-cannot-contain-a-Null-value.html > > Follow the directions there. > > Cathy > > Pat Hickin wrote: > > > > > Whenever I attempt to provide a source, I get the following > message: > "Error saving Media file. > "Error 3314: > "The field 'tblBR.IDBPPic' cannot contain a Null value because the > required property for this field is set to True. Ent er a > value in > this field. Would you like to TRY IT AGAIN." > > Is this supposed to mean something to me?? For me, it is pure > gobbledygook. > > To begin with I am _not_ attempting to save a Media file; I > _am_ sim ply attempting to save a source with no media > attached.. > > If I click "Online help" I get no help at all, Error 3314 just > repeats > what has already been said. > Clicking either "Yes" or "No" simply bring back the same error > message. >   ; The only response I can make that is accepted, is "Quit." > When I > reopen Legacy, the source I attempted to add has been added. I > don't > understand what the problem is, and I do _not_ understand > why Legacy > cannot provide some kind of comprehensible explanation. > > Can somebody explain what is going on. (Incidentally, I've > done all > the File Maintenance/Repair options.) > > I have Windows 10OS, Legacy DeLuxe, version 8.0.0.524, build > date 23 > Oct 2015. > > &n bsp; Pat > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > & nbsp; To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.Legac yFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > > > > * http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/> Online > technical support: http://support.legacyfamilytree.com > <http://support.legacyfamilytree.com> Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree > <http://www.facebook.com/LegacyFamilyTree>) and on our blog > (http://news.LegacyFamilyTree.com <http://news.LegacyFamilyTree.com>). To > unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > <http://www.LegacyFamilyTree.com/LegacyLists.asp>* > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
