No. The list in the left column of the Troubleshooting Help is made up of links. Did you click the Error 3314 link? When you do, the item shows in the right column.
C. Pat Hickin wrote: > > Is this the link you're referring to?> "Go to www.legacyfamilytree.com > <http://www.legacyfamilytree.com/> ." > > Yes, I clicked on that. > > You mentioned that I may be using an old bookmark. But I just > click on Legacy Homepage from the icons at the top of my Legacy family > file. > > Pat > > On Tue, Nov 24, 2015 at 10:11 PM, Cathy Pinner <[email protected] > <mailto:[email protected]>> wrote: > > Did you click on the link? > > Pat Hickin wrote: >> >> >> Well, the search box finds it -- scrolling down to the error number >> just repeats the info that I quoted originally. Why does yours >> say more?? >> >> Pat >> >> On Tue, Nov 24, 2015 at 9:40 PM, Cathy Pinner <[email protected] >> <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>> wrote: >> >> Pat, >> It's not hidden. Perhaps you are using a really old bookmark? The >> site has been updated. >> >> Go to www.legacyfamilytree.com >> <http://www.legacyfamilytree.com> <http://www.legacyfamilytree.com> >> Click on Help Centre then Troubleshooting Help at the top of the >> dropdown list. >> On the left there is a menu. >> Expand the Error Messages and Problems >> Scroll down to find your error number. >> OR on the Troubleshooting page, use the Search box on the right >> >> Cathy >> >> Pat Hickin wrote: >>> >>> >>> >>> Thanks, Cathy, That worked beautifully. But however did you >>> find >>> it??. When I click on Error 3314 nothing happens and when I >>> go to >>> Error Messages I can't get beyond Page 19 (error message 190). >>> >>> Pat >>> >>> On Tue, Nov 24, 2015 at 8:54 PM, Cathy Pinner >>> <[email protected] <mailto:[email protected]> >>> <mailto:[email protected] <mailto:[email protected]>> >>> <mailto:[email protected] <mailto:[email protected]> >>> <mailto:[email protected] <mailto:[email protected]>>>> wrote: >>> >>> Hi Pat, >>> >>> You should know how to find the online help online >>> if/when the >>> button for Online help doesn't work. >>> >>> For Error 3314 >>> http://support.legacyfamilytree.com/article/AA-00303/11/Error-Messages-Problems/Error-3314-The-field-tblBR.IDBPPic-cannot-contain-a-Null-value.html >>> >>> Follow the directions there. >>> >>> Cathy >>> >>> Pat Hickin wrote: >>>> >>>> >>>> >>>> >>>> Whenever I attempt to provide a source, I get the following >>>> message: >>>> "Error saving Media file. >>>> "Error 3314: >>>> "The field 'tblBR.IDBPPic' cannot contain a Null value because the >>>> required property for this field is set to True. Ent er a >>>> value in >>>> this field. Would you like to TRY IT AGAIN." >>>> >>>> Is this supposed to mean something to me?? For me, it >>>> is pure >>>> gobbledygook. >>>> >>>> To begin with I am _not_ attempting to save a Media file; I >>>> _am_ sim ply attempting to save a source with no media >>>> attached.. >>>> >>>> If I click "Online help" I get no help at all, Error >>>> 3314 just >>>> repeats >>>> what has already been said. >>>> Clicking either "Yes" or "No" simply bring back the >>>> same error >>>> message. >>>>   ; The only response I can make that is accepted, is >>>> "Quit." >>>> When I >>>> reopen Legacy, the source I attempted to add has been >>>> added. I >>>> don't >>>> understand what the problem is, and I do _not_ understand >>>> why Legacy >>>> cannot provide some kind of comprehensible explanation. >>>> >>>> Can somebody explain what is going on. (Incidentally, I've >>>> done all >>>> the File Maintenance/Repair options.) >>>> >>>> I have Windows 10OS, Legacy DeLuxe, version 8.0.0.524, >>>> build >>>> date 23 >>>> Oct 2015. >>>> >>>> &n bsp; Pat >>> >>> >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Archived messages from old mail server - before Nov. 21 >>> 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Online technical support: >>> http://support.legacyfamilytree.com >>> Follow Legacy on Facebook >>> (http://www.facebook.com/LegacyFamilyTree) and on our blog >>> (http://news.LegacyFamilyTree.com). >>> & nbsp; To unsubscribe: >>> http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Archived messages from old mail server - before Nov. 21 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Online technical support: http://support.legacyfamilytree.com >>> Follow Legacy on Facebook >>> (http://www.facebook.com/LegacyFamilyTree) >>> and on our blog (http://news.LegacyFamilyTree.com). >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> >> >> Legacy User Group guidelines: >> http://www.Legac yFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://support.legacyfamilytree.com >> Follow Legacy on Facebook >> (http://www.facebook.com/LegacyFamilyTree) and on our blog >> (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 >> 2009:*http://www.mail-archive.com/[email protected]/ >> Online technical support: http://support.legacyfamilytree.com >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >> and on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp* > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
