If Legacy had been installed previously or if you migrated the
Legacy\_AppData folder from your old computer to the new laptop your
license information may well have been on the computer when you
installed Legacy.
If Legacy is not Deluxe you will see the option to Unlock Deluxe on all
the ribbons right beside the Exit Legacy. Click there to enter your
Customer Number and Name. Click continue and you will be upgraded.
Brian
Customer Support
Millennia Corporation
[email protected]
http://www.LegacyFamilyTree.com
On 02/03/2016 17:15, P. Rickert wrote:
What if it never asks for the Deluxe number? I had to buy a new laptop,
therefore had to reinstall my programs. I downloaded Legacy, but it didn't
ask for my Deluxe #.
Penny
On Sun, Feb 28, 2016 at 10:18 PM, Cathy Pinner <[email protected]> wrote:
Sue,
You need to download the installation file from legacyfamilytree.com
The standard free download and the deluxe file are exactly the same
download so you just go through the process for getting the free edition.
Then when installed (or during installation) you enter your customer
number to unlock the deluxe features.
If you've lost that you'll need to contact [email protected] and
ask them if they can re-send your customer number.
If you are not using Legacy 8, there is a link to earlier versions on the
download page of the website.
Cathy
smm wrote:
I need to reinstall Legacy and I have forgotten how to do this. I have
paid for the deluxe edition. What do I need to do?
Thanks
Sue
Susan Wallace Masse
Stayton, Oregon
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