That was the answer to my problem. Thank you very much.
Dave From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Sherry/Support Sent: Monday, July 4, 2016 2:54 PM To: Legacy User Group Subject: Re: [LegacyUG] Error Opening Legacy Did you go to our Support website (www.LegacyFamilyTree.com > Help Center or click on the link in the Support section of the Legacy Home tab) and look up the error message? http://support.legacyfamilytree.com/article/AA-00473 It has nothing to do with LDB files.... You need to do a complete uninstall and reinstall If the steps on our website don't help, please contact Support using a Problem Report Form, so we're sure to get all the information we need to help. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 4, 2016 at 12:52 PM, Dave Johnson <[email protected]> wrote: I have deleted the .ldb then tried to reinstall Legacy and get the same message. -----Original Message----- From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Chris Hill Sent: Monday, July 4, 2016 12:58 PM To: 'Legacy User Group' Subject: Re: [LegacyUG] Error Opening Legacy Hi That is caused because the Jet engine has found a lock database for your Legacy database. Your Legacy database will be xxxx.fdb and the system found a matching xxxx.ldb file, in the same folder, that is created when you are running Legacy. All you need to do is locate the .ldb file and delete it. DO NOT DELETE the .fdb. Regards Chris -----Original Message----- From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Dave Johnson Sent: 04 July 2016 19:34 To: 'Legacy User Group' Subject: Re: [LegacyUG] Error Opening Legacy I have rebooted and tried to reinstall Legacy 8 from the web site, but still the same message. Dave -----Original Message----- From: Dave Johnson [mailto:[email protected]] Sent: Monday, July 4, 2016 12:13 PM To: 'Legacy User Group' Subject: Error Opening Legacy I just installed a new hard drive and have reconstructed my files and trying to reclaim my life after a hard drive crash. I got everything restored and updated. However, when I attempt to open Legacy, I received the following error: Error Opening Message File. The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same datat at the same time. There is no other computer connected and no other ap is trying to open the Legacy file. Any help would be appreciated. Thank you. Dave -- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/ -- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/ -- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/
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