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What would happen if Jairmie in Tech support uploaded the Legacy formatted file
( as in saved to) to a drop box or other cloud, and you collected it from there.
That would (If it failed) eliminate the Software as a problem.
Just a thought
Ian Senility has been a smooth transition for me.
Ian Macaulay Carp, Ontario
Open at 10:AM Close at 5:00 PM
45.2397 N long: 76.0991 W Elv 137 M UTM
Don't Forget to Save the Stamps
From: Leonard J. McCown <[email protected]>
To: [email protected]
Sent: Friday, September 9, 2016 10:50 AM
Subject: [LegacyUG] New user trying to upload files
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1.0in 1.0in;}#yiv3501547893 div.yiv3501547893WordSection1 {}-->I am a new user,
and I am trying to load files from Ancestral Quest, version 14. I have some
large note files, a few media, and a large database of 109,190 individuals. I
have uploaded the deluxe software, at least 12 times or so, tried to import a
GEDCOM, and all seems well, until I happen to click on one grandfather. When I
do I get this message: Run-time error ‘9’: Subscript out of range. When I click
ok, the program closes. He was married twice, and had 11 children by each
wife. Some of them have red flags because using the dates of official records,
some of the births are too close to the birth of the previous child. Some of
these might be the cause of so many of the infants deaths immediately. Of the
second 11, only 4 lived any length of time. I have deleted the software
several times, deleted the files, deleted the GEDCOM’s and started over, but
still get the same error message. The only thing I have not done is try to
load a file direct from Ancestral Quest, and I could not seem to locate the
file on my computer although I know where it is. Any suggestions would be
appreciated. Thanks so much. I am really frustrated. Jairmie in Technical
Support has been very nice and made several suggestions with I tried. I even
loaded the file and sent it to him, and he had no problem getting into the
record of my grandfather. Leonard [email protected]
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