Thanks everyone. I received a message yesterday afternoon from Support that there is an issue with more than 20 children, and they are working on it. Someone else had the same problem. I appreciate the suggestions. Leonard
--------------------- ____________________________________________________________ _________________ Leonard J. McCown, Irving, Texas -- McCown Family History 217 West 14th Street, Irving, Texas 75060-5903 972-254-7952 <mailto:[email protected]> [email protected] -- <http://www.mccown.org> http://www.mccown.org People will not look forward to posterity who never look backward to their ancestors. -- Edmund Burke, 1790 ____________________________________________________________ _________________ From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Leonard J. McCown Sent: Friday, September 9, 2016 9:50 AM To: [email protected] Subject: [LegacyUG] New user trying to upload files I am a new user, and I am trying to load files from Ancestral Quest, version 14. I have some large note files, a few media, and a large database of 109,190 individuals. I have uploaded the deluxe software, at least 12 times or so, tried to import a GEDCOM, and all seems well, until I happen to click on one grandfather. When I do I get this message: Run-time error '9': Subscript out of range. When I click ok, the program closes. He was married twice, and had 11 children by each wife. Some of them have red flags because using the dates of official records, some of the births are too close to the birth of the previous child. Some of these might be the cause of so many of the infants deaths immediately. Of the second 11, only 4 lived any length of time. I have deleted the software several times, deleted the files, deleted the GEDCOM's and started over, but still get the same error message. The only thing I have not done is try to load a file direct from Ancestral Quest, and I could not seem to locate the file on my computer although I know where it is. Any suggestions would be appreciated. Thanks so much. I am really frustrated. Jairmie in Technical Support has been very nice and made several suggestions with I tried. I even loaded the file and sent it to him, and he had no problem getting into the record of my grandfather. Leonard [email protected] ---------------------
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