Hi Cathy and Gail,

I wondered about the file name. I open Legacy using the Legacy icon in my
task bar at the bottom of my Windows 10 computer. Before I tried your
suggestions Cathy, my file name was

Legacy - [C:\Users\user\AppData\Local\Temp\TEMP2_~1.zip\FamilyTree.fdb]

I did that File - Restore. When my filename didn't change to the name I
chose -  Family Tree - I tried the File - Save As. My file name is now

Legacy - [C:\Users\user\AppData\Local\Temp\TEMP2_Family Tree 2017-01-17
5.15.33 PM.zip\Family Tree.fdb]

I obviously am blindly just doing whatever. I don't find Legacy intuitive.
How am I suppose to open Legacy? I did a search on Legacy's website, and
once again, results were not helpful. When I do open Legacy the "right" way
(if I'm doing it right) Legacy keeps opening to an older file of Family
Tree even though I thought I saved my temporary file to the latest save. No
wonder I just kept using the file I wasn't suppose to open and use.

If I'm confusing, it's because I'm confused.

Gloria

On Thu, Jan 26, 2017 at 8:08 PM, Cathy Pinner <[email protected]> wrote:

> Gail,
>
> That's a sign that you have opened the file from within a Backup zip file.
> They end up in weird places. If you do it often you'll find that the
> number in square brackets proliferates.
> Backups should be restored in Legacy using File - Restore.
> You can see the content of a Backup zip in File Explorer but you shouldn't
> double click on the Legacy file inside a Zip folder.
>
> To recover: With the file open in Legacy use File - Save As to save it
> somewhere sensible.
>
> Also read this up. Legacy can find all your files in a few minutes.
> http://support.legacyfamilytree.com/article/AA-00895/11/
> Error-Messages-Problems/I-lost-my-family-file-Legacy-8.html
>
> If your family file normally has a date after the name, then you're always
> opening it the wrong way unless you didn't mean the current date?
>
> If you have further issues, contact Support.
>
> Cathy
>
>> [email protected] <mailto:[email protected]>
>> Friday, 27 January 2017 2:02 AM
>> Hi Folks:
>> I have been having a difficult time finding one of my family data files
>> anywhere on my computer.
>> After many days of searching... I managed to find one.
>> This is the location it gives me:
>> Legacy – [C:\Users\Gail\AppData\Local\Microsoft\Windows\Temporary
>> Internet Files\Content.IE5\YCM1GS78\Hennessy_Family_22 Jan 2017[1].fdb]
>> after the word content,  that character is a upper case i, but won’t
>> type. (different problem)
>> I never knowingly made that file that long or that content, at least
>> knowingly.  Usually it is    Hennessy Family 22 Jan 2017.fdb
>> I don’t know how to fix this.  Any help out there?
>> Thanks, Gail
>> [email protected] <mailto:[email protected]>
>>
>>
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