The download pages added a Captcha several months ago.
Maybe your freeze was because you did not see and click on the Captcha
and were also blocking the error page from loading. The original posting
in this thread mentioned an error page the user got saying the download
failed because his submission had failed the robot test.
PS. This only affects those who download from the website. An update
from within legacy does not have the robot test Captcha. You did not say
if you were updating from the web site or from Legacy.
Brian Kelly
On 15-Mar-17 7:52 AM, Mary Young wrote:
Has Legacy introduced a Captcha into the download process? I've never seen
one.
I tried to update the other day but the process froze in the middle.
Mary Young
On Wed, Mar 15, 2017 at 5:21 AM, Cathy Pinner <[email protected]> wrote:
Is your internet really slow?
I use Opera Browser but just opened in IE and I saw it pop in after the
rest of the page.
http://www.legacyfamilytree.com/DownloadLegacy.asp
I emailed you privately showing it.
Cathy
Steve Hayes wrote:
On 15 Mar 2017 at 10:03, Cathy Pinner wrote:
Click the box next to "I am not a robot" in the Captcha box right under
where you enter your name and email.
It should then change to a tick.
Just tried another browser -- Internet Explorer instead of Firefox.
Still no Captcha box visible.
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