You might want to look at the instructions on the bottom of Legacy emails
and use the APPROPRIATE link

On Mon, Jul 24, 2017 at 7:32 PM, Gretchen Ellis Martin <
egretch...@outlook.com> wrote:

> I have tried more than once to remove my email from this list and here I
> am again. Please help remove egretc...@outlook.com and or
> gretchen.e.mar...@gmail.com from this list.
>
> Thank you, Gretchen
>
>
>
> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
> Windows 10
>
>
>
> *From: *Cathy Pinner <genea...@gmail.com>
> *Sent: *Sunday, July 23, 2017 3:05 AM
> *To: *Legacy User Group <legacyusergroup@legacyusers.com>
> *Subject: *Re: [LegacyUG] Backup error
>
>
>
> Boyd,
>
> It never hurts to delete temporary files.
> The Legacy Temp folder you indicate is normally empty for me.
>
> Cathy
>
> Boyd Miller wrote:
>
>
> I am using Version 8.0.0.189.  I do a backup each time I close Legacy,
> attaching date and time to the file name.
>
> Recently the backup has failed every time, and I get "Backup error
> 508: Cannot move temporary file to target zip file", and no backup is
> carried out. However the backup location is automatically changed to
> Desktop for the next time I close down. The recommended solution is to
> save to Desktop, which works but that is the only place I have found I
> can backup to. I then have to move the zip file, the biggest of which
> is only 13,000kb, to the normal place I keep backup files which is on
> the same C: drive as the Legacy database. (I periodical copy some
> files to Dropbox)
>
> Sometimes when I either close Legacy or do a deliberate backup from
> File>Backup file I get the message "Error 503: Cannot open zip file".
> Again I can only backup to Desktop. The Help file for this error
> refers to other drives but no other drive is involved.
>
> I have run File Maintenance> Check repair several times but it makes
> no difference. This problem occurs with any of my family files. This
> problem started within the last week and I have not installed any new
> programs or upgrades.
>
> The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two
> files there are six months old. Should I delete these and let them
> start again?  What is going wrong and how do I fix it?
>
> Boyd
>
>
>
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