I had this problem in the past and contacted them about it. Suggested various things including clearing cache. Don’t know why this would have an effect and not sure that this was what got it sorted out but no longer having problem.
On Wed, 15 Nov 2017 at 04:44, Cathy Pinner <genea...@gmail.com> wrote: > Teresa, > > You need to sign in to findmypast.com to see the hints. Perhaps you think > you have because you're signed into findmypast.co.uk? > > Can you clarify whether you have a partial or full subscription to > findmypast.co.uk? > > Does clearing your browser cache help? > > Cathy > > > Teresa Williams wrote: > > > Thanks Debby > I do things in the same order so I don't know what's going on. WIll > need to dig deeper. > > *Sent:* Wednesday, November 15, 2017 at 8:13 AM > *From:* "Debby Flood" <shirta...@gmail.com> > *To:* "Legacy User Group" <legacyusergroup@legacyusers.com> > *Subject:* Re: [LegacyUG] Find My Past hints - working? > > > Mine work fine. I sign into Find my past before i click on the hints > in Legacy. > Debby > On Tue, Nov 14, 2017 at 10:05 AM, Teresa Williams > <teresa.williams@g mx.us <mailto:teresa.willi...@gmx.us>> wrote: > > For the last week or so Legacy 9 has faithfully reported hints > > available on findmypast.co.uk <http://findmypast.co.uk> where I > > > have an account).. > > If choose to see the hints I get to the hints page; but when I > choose to review any o them I get a general error message from FMP > ("Ooops, something went wrong" more or less. > > IS anyone able to review hints on Find My Past? In other words, is > it me or them? > > Thanks > Teresa > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > > <mailto:LegacyUserGroup@legacyusers.com> > To manage your subscriptio n and unsubscribe > > > > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- > Debby Flood > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To > manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives > at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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