Sheila,
The most probable reason is that your security software has blocked Legacy.
For some reason just reinstalling Legacy seems to work - the second time
the security software lets it through. Who knows why?
Here's as article if you need to actually add exceptions to your
security software.
http://support.legacyfamilytree.com/article/AA-01060
Chris,
The normal way to update Legacy Deluxe is to use the link on the Legacy
Home tab in the Update box.
Cathy
Sheila via LegacyUserGroup wrote on 29/12/2018 2:26 AM:
Just tried to update to latest version of 9 and when it finished the
screen just went blank. I tried to reopen and it wouldn't open. Then I
rebooted the machine and this didn't work either, to open the program.
Do I now, need to download the whole program again and reinstall? I
have the deluxe version of 9. Thanks for any help!
Sheila
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