The problem with the Hints has nothing to do with the server. MyHeritage had an API (programming code) change on their side which caused us to have to make a code change on our side.
The Legacy download IS housed on the broken server so we parked a copy on the Amazon server that houses the Legacy webinar site and we can give anyone who needs it a direct link to it. Michele On Mon, Jun 3, 2019 at 22:27 CE WOOD <[email protected]> wrote: > If the problem was just the Legacy Cloud backup, that would be > understandable, but, from the many comments to the contrary, both from beta > testers posting here and users, the whole Legacy program was affected, and > version 9 could not be downloaded! We were advised that many of the > problems with Legacy were affected, such as Hints, and could not be > remedied until the programmers were able to reprogram! That the Legacy > program was lost by MyHeritage is inexcusable. > > CE > > > ------------------------------ > *From:* LegacyUserGroup <[email protected]> on > behalf of Ronald Bernier via LegacyUserGroup < > [email protected]> > *Sent:* Monday, June 3, 2019 2:00 PM > *To:* Legacy User Group > *Cc:* Ronald Bernier > *Subject:* Re: [LegacyUG] Backing up to the cloud > > Apparently the sky is falling. Of course, the banks, doctor’s office, > etc. store critical data on their server(s) - therefore they must have a > fail safe system. A server that houses among other things FREE cloud > back-up is far from being a critical system. > > Ronald Bernier > Woonsocket, RI > USA > Sent from my iPhone > > On Jun 3, 2019, at 4:19 PM, CE WOOD <[email protected]> wrote: > > You are 100% correct. Imagine if the servers at your bank, doctor's > office, hospital, amazon, Google, ad infinitum, were out this long! > Something else is going on here. Maintaining servers is a 24 hour duty. If > MyHeritage had no total image backup, Legacy made a potentially lethal > mistake. Friends and family who do server maintenance and programing for a > living (MSFT, amazon, etc.) are certain there is something fishy about this > whole thing. > > CE > ------------------------------ > *From:* LegacyUserGroup <[email protected]> on > behalf of Chris Hill <[email protected]> > *Sent:* Monday, June 3, 2019 11:50 AM > *To:* Legacy User Group > *Subject:* Re: [LegacyUG] Backing up to the cloud > > And also be aware that the current Legacy cloud backup system is broken, > following a server failure about 3 weeks ago. > > Millennia (Legacy) and My Heritage have built a new server and currently > configuring it. > > Don't ask me why it is taking so long. Most companies who lose a server > will get it back either directly, or through a Disaster Recovery > process, within a day - just think what Amazon would do if its servers > crashed. I saw a report about 20 years ago, in the UK, that NO > businesses who had lost its servers, and had no recovery process, > actually survived as a business. > > Regards > > Chris > > ------ Original Message ------ > From: "Brian Kelly" <[email protected]> > To: [email protected] > Sent: 03/06/2019 18:41:25 > Subject: Re: [LegacyUG] Backing up to the cloud > > >Cloud Backup is free. Note that this is not a full service backup > however, Only your data file is included and there is only one copy held. > It is strongly recommended that you consider this an extra backup not your > only one. If you have media linked to your file you will certainly need to > back up the media separately. > > > >Security problems are no worse than any other cloud service. Hackers > might get access to the server which contains the backups, no online > service is risk free. > > > >Brian Kelly > > > >On 03-Jun.-19 1:33 p.m., Susan Osborne wrote: > >>Does it cost to use the backup to cloud feature in Legacy? > >> > >>Is there a problem with security if you use it? > >> > >>Susan > >> > > > >-- > >LegacyUserGroup mailing list > >[email protected] > >To manage your subscription and unsubscribe > https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Caf0883e32af34ca44e1e08d6e85479d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951846843472908&sdata=E7DsDWPd2zHpM6LAqIgOUP5PrLRNaIgXASiA9KX3yb4%3D&reserved=0 > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990452397&sdata=ulqF0wObKFB9ASPtbMgGgly4NYPvqsx%2Fa49AhOgus6E%3D&reserved=0> > >Archives at: > > > https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Flegacyusergroup%40legacyusers.com%2F&data=02%7C01%7C%7Caf0883e32af34ca44e1e08d6e85479d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951846843472908&sdata=EAmPCXcEPJgdzONjIVgUQfTPe9E%2FeMFge76j40UH4%2FY%3D&reserved=0 > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Flegacyusergroup%40legacyusers.com%2F&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990472413&sdata=vUldn0F8Pzb%2B%2FJXyQ40H3fSsPR%2Ft8Tl4pXRWtgFnef4%3D&reserved=0> > > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Caf0883e32af34ca44e1e08d6e85479d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951846843472908&sdata=E7DsDWPd2zHpM6LAqIgOUP5PrLRNaIgXASiA9KX3yb4%3D&reserved=0 > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990482424&sdata=KNaTq6709ONjJbpIT7XCjBJ3%2BxWsQzPWDkoNDwb9KnQ%3D&reserved=0> > Archives at: > > https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Flegacyusergroup%40legacyusers.com%2F&data=02%7C01%7C%7Caf0883e32af34ca44e1e08d6e85479d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951846843472908&sdata=EAmPCXcEPJgdzONjIVgUQfTPe9E%2FeMFge76j40UH4%2FY%3D&reserved=0 > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Flegacyusergroup%40legacyusers.com%2F&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990492429&sdata=TGeAOHv6SokpIRWadQGy9HTzAP233Uzq288XaIlIn8g%3D&reserved=0> > > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990502434&sdata=SxBngqWrTZ7LzEzovr5%2FZ8f1fqmOGcmQbwlzgxzb9l4%3D&reserved=0> > Archives at: > http://www.mail-archive.com/[email protected]/ > <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Flegacyusergroup%40legacyusers.com%2F&data=02%7C01%7C%7Cda3dab34cc70473a027608d6e866ab79%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951924990522456&sdata=BSIelwC3EGS0fOYHdGWN99IcjZ8UskbH7Bg%2Fg1V5Sog%3D&reserved=0> > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > -- Michele Simmons Lewis, CG® Legacy Educator Legacy Family Tree/MyHeritage [email protected] https://legacyfamilytree.com
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