I have no idea what you mean. It has never been a secret that MyHeritage acquired Legacy. It was huge news not a secret.
On Tue, Jun 4, 2019 at 21:41 CE WOOD <[email protected]> wrote: > Ah! So Legacy really DID sell out to MyHeritage, despite all you guys > denied the truth. "Fake news is catching, I guess. "Sic transit gloria". > > > CE > > > ------------------------------ > *From:* LegacyUserGroup <[email protected]> on > behalf of Michele Lewis <[email protected]> > *Sent:* Tuesday, June 4, 2019 5:53 PM > > *To:* 'Legacy User Group' > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > You can send your thoughts directly to MyHeritage. I can’t speak for them. > > > > Michele Simmons Lewis, CG® > > Legacy Educator > > Legacy Family Tree/MyHeritage > > [email protected] > > www.legacyfamilytree.com > <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.legacyfamilytree.com%2F&data=02%7C01%7C%7C91c34bfc61d943a4315308d6e95062c9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636952928793891112&sdata=ego3ACGHxu650xcxVi9NWgXCXhP0hHShDwqIGbMrl0s%3D&reserved=0> > > > > > > > *From:* LegacyUserGroup <[email protected]> *On > Behalf Of *[email protected] > *Sent:* Tuesday, June 4, 2019 5:52 PM > *To:* Legacy User Group <[email protected]> > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > > Hi Michele I have had great response from you with previous questions and > thank for it. But what is happening now is appalling. We are getting no > explanation from my heritage as to why things are going wrong, why did they > have to change their API for example no explanation given. I think the > users of Legacy deserve much better answers. The Map problem is a laugh > while other companies have no problems to my knowledge, yet there is no > real explanation as to what is happening apart from ....soft changing > coding. what stage are the programmers at ,are they near fixing it or > miles away from it, Why is it taking so long surely they can give us some > kind of info to help us to be patient. It has been a long time now. Sadly I > have been looking at other programmes with maps considering moving, never > dreamed I would do this as* I had been very happy with Legacy. Maps was > very important to me as I am sure to others as well. *But it is getting > very frustrating, waiting, waiting, waiting but no news of any kind. Very > sad. Please I know its not your fault and please to give me “they dont give > out info re when it might be ready”.We want real answers from My Heritage. > Declan Chalmers > > > > > > *From:* [email protected] > > *Sent:* Tuesday, June 4, 2019 7:33 PM > > *To:* Legacy User Group > > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > > First Maps now hints, server and cloud with no indication as to when these > will be corrected. We are paid for things we have not got. Is it the > beginning of the end of Legacy? I am a long time user of Legacy and have > not complained but what is happening especially re the maps cant be let go > . Declan Chalmers > > *From:* Michele Lewis > > *Sent:* Tuesday, June 4, 2019 6:42 AM > > *To:* Legacy User Group > > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > > The problem with the Hints has nothing to do with the server. MyHeritage > had an API (programming code) change on their side which caused us to have > to make a code change on our side. > > > > The Legacy download IS housed on the broken server so we parked a copy on > the Amazon server that houses the Legacy webinar site and we can give > anyone who needs it a direct link to it. > > > > Michele > > > > On Mon, Jun 3, 2019 at 22:27 CE WOOD <[email protected]> wrote: > > If the problem was just the Legacy Cloud backup, that would be > understandable, but, from the many comments to the contrary, both from beta > testers posting here and users, the whole Legacy program was affected, and > version 9 could not be downloaded! We were advised that many of the > problems with Legacy were affected, such as Hints, and could not be > remedied until the programmers were able to reprogram! That the Legacy > program was lost by MyHeritage is inexcusable. > > > > CE > > > ------------------------------ > > *From:* LegacyUserGroup <[email protected]> on > behalf of Ronald Bernier via LegacyUserGroup < > [email protected]> > *Sent:* Monday, June 3, 2019 2:00 PM > *To:* Legacy User Group > *Cc:* Ronald Bernier > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > > Apparently the sky is falling. Of course, the banks, doctor’s office, > etc. store critical data on their server(s) - therefore they must have a > fail safe system. A server that houses among other things FREE cloud > back-up is far from being a critical system. > > Ronald Bernier > > Woonsocket, RI > > USA > > Sent from my iPhone > > > On Jun 3, 2019, at 4:19 PM, CE WOOD <[email protected]> wrote: > > You are 100% correct. Imagine if the servers at your bank, doctor's > office, hospital, amazon, Google, ad infinitum, were out this long! > Something else is going on here. Maintaining servers is a 24 hour duty. If > MyHeritage had no total image backup, Legacy made a potentially lethal > mistake. Friends and family who do server maintenance and programing for a > living (MSFT, amazon, etc.) are certain there is something fishy about this > whole thing. > > > > CE > ------------------------------ > > *From:* LegacyUserGroup <[email protected]> on > behalf of Chris Hill <[email protected]> > *Sent:* Monday, June 3, 2019 11:50 AM > *To:* Legacy User Group > *Subject:* Re: [LegacyUG] Backing up to the cloud > > > > And also be aware that the current Legacy cloud backup system is broken, > following a server failure about 3 weeks ago. > > Millennia (Legacy) and My Heritage have built a new server and currently > configuring it. > > Don't ask me why it is taking so long. Most companies who lose a server > will get it back either directly, or through a Disaster Recovery > process, within a day - just think what Amazon would do if its servers > crashed. I saw a report about 20 years ago, in the UK, that NO > businesses who had lost its servers, and had no recovery process, > actually survived as a business. > > Regards > > Chris > > ------ Original Message ------ > From: "Brian Kelly" <[email protected]> > To: [email protected] > Sent: 03/06/2019 18:41:25 > Subject: Re: [LegacyUG] Backing up to the cloud > > >Cloud Backup is free. Note that this is not a full service backup > however, Only your data file is included and there is only one copy held. > It is strongly recommended that you consider this an extra backup not your > only one. If you have media linked to your file you will certainly need to > back up the media separately. > > > >Security problems are no worse than any other cloud service. Hackers > might get access to the server which contains the backups, no online > service is risk free. > > > >Brian Kelly > > > >On 03-Jun.-19 1:33 p.m., Susan Osborne wrote: > >>Does it cost to use the backup to cloud feature in Legacy? > >> > >>Is there a problem with security if you use it? > >> > >>Susan > >> > > > >-- > >LegacyUserGroup mailing list > >[email protected] > >To manage your subscription and unsubscribe > https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7Caf0883e32af34ca44e1e08d6e85479d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636951846843472908&sdata=E7DsDWPd2zHpM6LAqIgOUP5PrLRNaIgXASiA9KX3yb4%3D&reserved=0 > 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<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.avg.com%2Femail-signature%3Futm_medium%3Demail%26utm_source%3Dlink%26utm_campaign%3Dsig-email%26utm_content%3Demailclient&data=02%7C01%7C%7C91c34bfc61d943a4315308d6e95062c9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636952928794021219&sdata=faY8CZPfiZY4zrZl415sqLErDBKBP87aR8oRix2xwBM%3D&reserved=0> > ------------------------------ > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flegacyusers.com%2Fmailman%2Flistinfo%2Flegacyusergroup_legacyusers.com&data=02%7C01%7C%7C91c34bfc61d943a4315308d6e95062c9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636952928794041235&sdata=i6eaDEBG8NEiyznn7ACas7HneSKdjFnZKB2YkXXqlAw%3D&reserved=0> > Archives at: > http://www.mail-archive.com/[email protected]/ > 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