Thank you Chris for the fast reply.and your guidance with this problem. Fortunately yesterday I made a backup copy on a thumb drive of Legacy Family Tree folder with the latest Backup I had Legacy save. I also have OneDrive. I will let you know how I make out on this issue. Jack Reynolds
On Fri, Sep 16, 2022 at 2:23 PM Chris Hill <[email protected]> wrote: > Firstly, Legacy always saves information every time you close a display > for people, marriages, events etc. So, normally there should not be any > issues with force closing the program or PC, which is all that you can do. > When closing the PC, use Restart, not Shutdown, since that will ensure that > every thing is completely closed. > > Secondly, after the restart load your Legacy file, take a backup and then > run Check/Repair to get the program to scan through the various links > between the data. Save the report file and use that to identify problems > that it had found. You might need to run that multiple times as you make > changes. > > Thirdly, if your file does not load and you are left with no open file, > you can force a Check/Repair and specify the file to be scanned. > > If that does not work, then you can restore from a previous backup, and > change the file name. > > If you still have issues, then you will need to raise it as an issue with > the developers. > > Regards > > Chris > > > ------ Original Message ------ > From "Jack Reynolds" <[email protected]> > To "Legacy user group" <[email protected]> > Date 16/09/2022 18:41:06 > Subject [LegacyUG] Error window wont close > > I hope this message gets to the right spot. > My Legacy program is frozen. Here is the situation: > one sibling in the family died less than 2 years old. The Legacy program > shows her married. I checked everything in the Marriage record and nothing > shows a marriage. > I tried to cancel the Marriage record for the child and a window opened up > stating > ERROR > Marriage was not found. > > Clicking on the OK box just makes it flash and nothing else. > A red circle X when clicked does nothing. > > The X in the upper right cornor of the screen to close that page is grayed > out so nothing closed. > > The rest of my laptop PC is fine. I put the PC on sleep and then opened it > again but nothing changed. > I didn't want to shut the PC down and reopen because I don't know what > that will do to my Legacy records, etc. > > Your help is very much needed > > Jack Reynolds > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ >
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