According to their old blog, when MyHeritage purchased Legacy, they created
a synch feature.

It is NOT POSSIBLE to synch Legacy with because Legacy is now
owned by Ancestry's competitor, MyHeritage. RootsMagic is also not able to
synch with Legacy because they are both competitor software. You can
download a gedcom from any of those sites and upload the gedcom to any of
the other sites but it will not synch - so no media will transfer.

You can only synch with Ancestry to RootsMagic or Family Tree Maker. Or,
you can synch with Legacy to MyHeritage.

I can't say any one is better than another. I only used as my
primary because that is what I started with after, in the
late 1990s, got rid of paf files. By then, I had used a few software
programs on cartridges for TI-84 computers but none transferred to the
internet so I went with FamilySearch because it was free. Then they got rid
of paf files and I once again had to start over. I then used Rootsweb,
which Ancestry bought. I decided to just pay for Ancestry annually, which
is pricey, and keep my tree there thinking they would keep being innovative
so maybe I wouldn't have to keep reinventing my tree.

Then, Ancestry got a little wonky and was up for sale and I got scared that
I'd lose everything. I purchased Family Tree Maker for the synching with
Ancestry. Then FTM stopped working. Ancestry blamed FTM and vice versa. I
then bought RootsMagic to synch and I quit using FTM.  RootsMagic had
glitches so I decided, when I retired, I would scan everything I had and
save by the persons noted in what I was scanned (like
letters/diaries/divorce docs you can't get online, etc.). Lots, but not
all, I had already saved to Ancestry's Gallery but I wanted everything in
one place by the person that I could always access if any of the sites
closed. I realized that no software was ever going to work well
permanently. I also was living in Florida and was afraid that I'd lose
everything in the event of a hurricane. We had already lost everything once
but it was when we were young and didn't affect the genealogy artifacts. I
had so much stuff it would have filled our entire car with no room for
anything else. It took me 6 months of daily scanning to get it all saved. I
keep that in Dropbox (a cloud) that I pay yearly for the account and in a
stand alone hard drive. The stand alone hard drive gets updated annually
and I give it to one of my kids to keep at their house.

All was well until it wasn't! (we moved from Florida so I now don't worry
about moving the stuff but the next generation will want things digitally
so it wasn't a waste of time). I decided last January to update my tree on
MyHeritage. I had gotten a deal on the membership because I am a member of
the National Genealogical Society. Then MyHeritage offered me a deal for 10
years which worked out to less than $100/year. I had not had a problem in
the past with deleting a tree and updating with a new gedcom from Ancestry
but couldn't do it in January. It wouldn't let me delete the old or add a
new one on MyHeritage. I decided to wait until after I travelled in April
to mess with it further. I tried repeatedly in May and then spoke in person
in June with David Horowitz at a conference I attended. He told me I'd lose
all the DNA matches (I also had uploaded my DNA from Ancestry and 23andMe)
which was fine with me as I figured I would just re upload those, too. He
was unable to delete my tree. Told me to bring my gedcom on a thumbdrive
and he'd upload it. He couldn't do it. I gave him permission to copy my
gedcom and take it to IT. By August, I hadn't heard anything from anyone at
MyHeritage so I wrote to him. He forwarded my concern to someone in IT who
deleted my tree and told me to use Family Tree Builder to upload but it
didn't work. We went round and round and then he gave me to someone else
who didn't read any of the email chain and told me to do what I'd already
tried multiple times. I got an attitude and then I got pawned off on
another IT person who again tried to tell me to do what had already been
tried. That's when I asked if I could just send them my gedcom (Have no
idea what David Horowitz did with the one I gave him in June). That IT guy
sent me a special link to send it to them. Then, he wrote that there was a
problem with it and they couldn't get it to load. What was really strange
was when I would go on to MyHeritage my DNA matches were still showing,
with no tree associated with it. I thought maybe it was picking it up from
Family Tree Builder so I deleted that. No, the IT guy said the DNA matches
stay permanently. That was not what Daniel Horowitz said nor an email I got
from another IT person.

I really don't think they know what is going on as it's a new company that
bought MyHeritage so those that built it are likely gone. At that point I
asked who I contacted to cancel my account. Within a day they magically
fixed the problem and my tree is now available again.

In October, Ancestry started getting weird again and RootsMagic was not
synching with their newer versions (8 & 9), though my tree worked well with
version7 but they were going to stop supporting that. Then Ancestry added
their two factor idenification which didn't work at all with RootsMagic.
Ancestry didn't respond but RootsMagic gave me a work around.
FamilyTreeMaker offered a special deal. I blog and several of my readers
recommended that I repurchase FTM to synch. I did that and it worked well.

I would use if other people didn't have the ability to
change the information I enter. That has made me nuts (I have a family
member who keeps putting a Civil War record on an individual who died in
the early 1700s. I take it out with an explanation and a few days later
it's back.

So, from my experiences since the 1990s, there is no one way to go. I just
keep being flexible with backups to backups.

Lori Samuelson, NBCT Emeritus & Genealogist

Visit me at <>


On Fri, Dec 22, 2023 at 7:40 AM Gloria DeSousa <> wrote:

> Thank you Lori! Are you saying that I could synch Legacy to
> Is syncing from Legacy possible with or Roots Magic? If
> there's a synch option in Legacy, I can't find it. I use only Legacy and
> for my genealogy, and have no experience with Roots Magic.
> I have an Ancestry account but don't use it. Are any of these other sites
> better for syncing? Forgive me if I'm not asking the right questions. What
> Cloud service do you use?
> Thanks again,
> Gloria
> On Thu, Dec 21, 2023 at 6:19 PM Lori Samuelson <>
> wrote:
>> A gedcom can transfer the data. A synch transfers the media. I use the
>> following to maintain my years of work which has individuals close to the
>> number in your tree....I use as my main place to save both
>> data and media. I synch to RootsMagic and Family TreeMaker. I do that
>> because the programs offer different options and if one stops working I
>> have the backup of the other. This has happened in the past and I don't
>> want to go through that again. I can save a gedcom from and
>> upload to Legacy, which I also use, since there is no synch option. It took
>> me 10 months and way too much time with MyHeritage's IT Department to get
>> that gedcom working on their site. I like MyHeritage  but I don't like
>> their Family Tree Builder which has a known bug. Even so, I was told
>> several times by MyHeritage to just follow the directions to use Family
>> Tree Builder. Finally, I requested that I upload my gedcom to IT and have
>> them do it. They agreed and then said there was a problem with the gedcom.
>> Odd that none of the other software companies had issues with it. So, I
>> asked for my money back. Within a week they were able to get the gedcom
>> uploaded. Amazing, right?! Since I don't update the MyHeritage tree, in the
>> past, I'd just delete the old tree and then upload the newer gedcom every
>> year or so. Never had a problem until this past January. Took until October
>> for them to figure it out. I wouldn't have been persistent over this if I
>> didn't find it useful to connect with my eastern European family who uses
>> it. I also save to a stand alone hard drive and Cloud. Paranoia works when
>> trying to preserve your hard work.
>> On December 21, 2023, at 5:27 PM, Gloria DeSousa <>
>> wrote:
>> Hi,
>> I know from asking this group many years ago that media is not uploaded
>> with gedcoms. I've asked is there any way of using all
>> the work I've done with numerous certificates and photos for most if not
>> all individuals in my 60,000 and growing tree, to be uploaded without their
>> cumbersome one-by-one loading of media? I was told to upload my Legacy 9
>> software to their FamilyTreeMaker, and that it would transfer the media as
>> I have it in each individual's Media Gallery. I didn't spend more than 5
>> seconds to see that it didn't work. The first thing that jumped out is that
>> I am married when I have marked in the Marriage Box the line that says "No
>> Evidence that this couple ever married". Is there a way to change that? I'd
>> rather it say "This couple didn't marry".
>> So I'm asking for a miracle - Is there a way that I can share what I have
>> in Legacy 9 with others besides the tree with no media on myheritage? Or is
>> there some wiz out there that would love to develop the necessary software?
>> Best to all,
>> Gloria
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