Ken Leavitt wrote:

as they do, my sense is your energies would be better directed to writing a software program that does everything exactly the way you would like it and then see whether the marketplace agrees. Obviously, no one wants software that has bugs, but I would with all due respect point out that the world wide acceptance of this product, evidenced by the vast array of end users from different countries that participate in this user's group seem to say Legacy is doing something right. Just my humble opinion.

Well said and Legacy is doing something right. Clearly so.

HOWEVER, that last bit about writing your own software is completely a cop-out, flawed argument. I see this brought up all the time, often by developers who have an elitist attitude (not saying that's the case here). If a customer has serious problems with his car, no one would suggest that the correct response is that the customer should build his own car. The consumer is spending his money with a company that proclaims to be an expert in the field. The consumer didn't make this claim for the company. The company made this claim. Suggesting that non-coders should code is response that should be dropped from all such discussion. It has no basis in anything and only acts as false praise for the coder.

This is very much like the argument that movie reviewers don't know movies and that sports writers don't know sports because they didn't play pro ball, etc. These points hold no water. Consumers SPEND MONEY and when money is spent the entire relationship changes. If the free version is buggy, frankly, that's really bad news for the coder as it freely shouts out that they're not very good at what they do. If the paid version is buggy, they deserve all the heat they get as the coder wouldn't accept such a result from other avenues in his own life so to make excuses for it is just unacceptable and in bad form.

This from a development manager (with a HEAVY quality assurance background) in the computer and console games industry going back to 1983.
Legacy User Group Etiquette guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp


To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/

To unsubscribe please visit:
http://www.legacyfamilytree.com/LegacyLists.asp

Reply via email to