Hi Margaret,
It is not a bug in the program as far as I can see. I have used this
facility several times since installing V6 without problem. My system is XP
Home SP2.
Have you tried File>File Maintenance>Check/Repair? This may not work but is
worth a try. Failing that I would try uninstall/reinstall.
In the short term at least, I do not think a Hot Boot will affect your HD
although it is not something I like doing either
Ron Ferguson
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----- Original Message -----
From: "Margaret Bauer" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: 21 November 2005 03:56
Subject: [LegacyUG] Trouble when engaging the "existing parents icon".
Hi everyone.
Wondering if anyone has had this quirk with Deluxe Legacy 6 > I have on
two occasions so far in the last couple of days added two people to the
computer whose sets of parents are already in my files, and if I dare
press the "parents Icon" to link my new person to their parents who are
already existing parents in my files, the menu pops up okay and then goes
onto what I call "Freeze Mode" before it even wants to show me the list of
couples.
It totally locks the computer up at that stage, and there is nothing to
release it except to hit the "Hot Boot" and restart the computer again.
I run Windows XP Professional, Service Pack 2, and have set the
Compatibility Mode at Windows 2000 incase that was anything to do with it
(but it seems not) after it did the same drama the second time I am a bit
scared that if this continues it could harm my hard drive by hitting the
"Hot Boot" and not being able to exit Legacy or do a save etc, and so
rather curious what the heck is going on.
My computer is a Pentium 4R and have about 1 gig of Ram, so that should
be no dramas, in fact the whole new computer is barely 6 weeks old..
I have a bit over 35,000 persons in my file, but that should be no drama.
Has anyone else had this happen yet, or any clues that might rectify my
drama for the next time this might occur?
Will be pleased with any suggestions to try.
Thankyou
Margaret Bauer
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Margaret Bauer
Queensland, Australia
[EMAIL PROTECTED]
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