https://bugs.documentfoundation.org/show_bug.cgi?id=172239

V Stuart Foote <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1
                 CC|                            |[email protected]

--- Comment #1 from V Stuart Foote <[email protected]> ---
Hmm, maybe. But wouldn't expect Vulkan to break on an 11th gen ipgu if on hw
appropriate driver package, so package < 32.0.101.7085).

Are you on your OEM provided graphics driver package, or are you incorrectly
using generic Arc (> 14th gen) driver from Intel? Guess the wrong drivers could
happen if you are imaging these older TigerLake based systems rather than
scratch loads. Otherwise the MS hosted Windows driver updates are pretty
conservative and should not push you forward onto an Arc era driver.

On a few of the affected systems, have you tried first using the DDU
utility[1][2] to remove drivers, for a clean install of the igpu appropriate
11th-14th gen driver? 

Found here at the direct links to Intel

Intel drivers for 11th - 14th gen igpu (current latest build is 101.7085)
https://www.intel.com/content/www/us/en/download/864990/intel-11th-14th-gen-processor-graphics-windows.html

Intel drivers for 7th - 10th gen igpu (current latest build is 101.2141)
https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html


Maybe so we can see what you are dealing with, please use the LibreOffice Tools
-> Options -> View 'Copy skia.log' button and paste results as example below
[3]. Though yes it may come back with just the non-Vulkan "clang" placeholder.

And then run the graphics driver bundled "vulkaninfo" utility in a cmd window
and clip out the device properties and extensions stanzas, example at [4]. 

And for good measure also run the Windows "msinfo32" report, and also clip out
details from the display panel, example at [5].


=-refs-=
[1]
https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

[2]https://www.wagnardsoft.com/display-driver-uninstaller-ddu

=-=-=
[3] LibreOffice skia.log from a 26.2.3 install:
RenderMethod: vulkan
Vendor: 0x8086
Device: 0x8a52
API: 1.3.215
Driver: 0.404.2135
DeviceType: integrated
DeviceName: Intel(R) Iris(R) Plus Graphics
Denylisted: no


=-=-=
[4] "vulkaninfo.exe" GPU  properties segment (the utility should be present on
path from any of the MS driver pkg, an Intel pkg, or install of the Vulkan
SDK):

example from a 10th gen laptop...
Device Properties and Extensions:
=================================
GPU0:
VkPhysicalDeviceProperties:
---------------------------
        apiVersion        = 4206807 (1.3.215)
        driverVersion     = 1656919 (0x194857)
        vendorID          = 0x8086
        deviceID          = 0x8a52
        deviceType        = PHYSICAL_DEVICE_TYPE_INTEGRATED_GPU
        deviceName        = Intel(R) Iris(R) Plus Graphics
        pipelineCacheUUID = 663d6430-6f32-5132-6e3f-6d316a356803


=-=-=
[5] example of an MS "msinfo32" report "Display" panel from the same 10th gen
system. NOte its ipgu appropriate 101.2135 release driver.

Name    Intel(R) Iris(R) Plus Graphics
PNP Device ID   PCI\VEN_8086&DEV_8A52&SUBSYS_C189144D&REV_07\3&11583659&0&10
Adapter Type    Intel(R) Iris(R) Graphics Family, Intel Corporation compatible
Adapter Description     Intel(R) Iris(R) Plus Graphics
Adapter RAM     1.00 GB (1,073,741,824 bytes)
Installed Drivers      
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9abf929c7fde5205\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9abf929c7fde5205\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9abf929c7fde5205\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9abf929c7fde5205\igd12umd64.dll
Driver Version  31.0.101.2135
INF File        oem6.inf (iICLD_w10_DS_N section)
Color Planes    Not Available
Color Table Entries     4294967296
Resolution      1920 x 1080 x 60 hertz
Bits/Pixel      32
Memory Address  0x000000603C000000-0x000000603CFFFFFF
Memory Address  0x0000004000000000-0x000000400FFFFFFF
I/O Port        0x00003000-0x0000303F
IRQ Channel     IRQ 4294967280
Driver 
C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_9ABF929C7FDE5205\IGDKMDN64.SYS
(31.0.101.2135, 42.63 MB (44,703,512 bytes), 6/7/2025 11:14 AM)

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