https://bugs.documentfoundation.org/show_bug.cgi?id=172239

--- Comment #2 from [email protected] ---
Thanks for the quick reply Stuart. All drivers that are installed have been
installed through Windows update or HP Support Assistant app. Driver version
seems OK to me. I can do some uninstall / reinstall test tomorrow. Below is the
additional information you requested:

The devices that have this problem are HP EliteBook 840 G8 notebooks with Intel
Core i5-1135G7 CPU.


LibreOffice skia.log from a 26.2.4.1 install:

RenderMethod: raster
Compiler: Clang



vulkaninfo.exe output from a EliteBook 840 G8 notebook.

Device Properties and Extensions:
=================================
GPU0:
VkPhysicalDeviceProperties:
---------------------------
        apiVersion        = 1.4.323 (4211011)
        driverVersion     = 101.7084 (1661868)
        vendorID          = 0x8086
        deviceID          = 0x9a49
        deviceType        = PHYSICAL_DEVICE_TYPE_INTEGRATED_GPU
        deviceName        = Intel(R) Iris(R) Xe Graphics
        pipelineCacheUUID = 9d2c9e21-982c-aa21-962c-962291269317



"msinfo32" report

System Information report written at: 05/26/26 18:00:53
System Name: TSK65
[Display]

Item    Value   
Name    Intel(R) Iris(R) Xe Graphics    
PNP Device ID   PCI\VEN_8086&DEV_9A49&SUBSYS_880D103C&REV_01\3&11583659&0&10    
Adapter Type    Intel(R) Iris(R) Xe Graphics Family, Intel Corporation
compatible       
Adapter Description     Intel(R) Iris(R) Xe Graphics    
Adapter RAM     2,00 GB (2 147 479 552 bytes)   
Installed Drivers      
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0eac281dc2d07a5f\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0eac281dc2d07a5f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0eac281dc2d07a5f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0eac281dc2d07a5f\igd12umd64.dll
 
Driver Version  32.0.101.7084   
INF File        oem122.inf (iTGLD_w11_DS section)       
Colour Planes   Not Available   
Colour Table Entries    4294967296      
Resolution      1920 x 1080 x 60 hertz  
Bits/Pixel      32      
Memory Address  0x000000603E000000-0x000000603EFFFFFF   
Memory Address  0x0000004000000000-0x000000400FFFFFFF   
I/O Port        0x00003000-0x0000303F   
IRQ Channel     IRQ 4294967247  
Driver 
C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_0EAC281DC2D07A5F\IGDKMDN64.SYS
(32.0.101.7084, 60,26 MB (63 191 680 bytes), 25.3.2026 11.19)

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