https://bugs.freedesktop.org/show_bug.cgi?id=76842
James <[email protected]> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW --- Comment #9 from James <[email protected]> --- >From [email protected] Hi James, On Thu, 2014-04-03 at 08:06 +0000, wrote: > Comment # 8 on bug 76842 from James > This is becoming a MASSIVE problem for us as the Java update gathers pace. > > Our service desk has taken over 90 calls since Monday and we've had to > issue an emergency (hopefully) short-term botch which allows users to > easily delete the file via a shortcut. > > We really need a fix for this. > > Can anyone help? Of course Collabora can help - if you're willing / able to pay for support there. Just in case that's an option; it'd be interesting to have some more details: * why LibreOffice 3.6.x ? - is it for the legacy StarOffice binary file importers ? + assuming so - up-stream TDF do no 3.6.x releases anymore. * what deployment methods do you use to deploy fixes ? Of course, the ideal is that, assuming we can get the business pieces together, that we can find a workaround here for you that doesn't require a new build - but there's some hours of code reading & investigation needed first. Anyhow - if you're interested; we have the engineers that can do the work. ATB, Michael. Can Collabora please stop buzzing me with fake offers of help? I've already had a lengthy waste of time phone chat with Tim Isles, who, rather than wanting to help, was simply touting for business. He said Collabora couldn't help, well, not unless we spent a lot of money purchasing your 'hardened' version of LibreOffice and taking out a support contract, neither of which we are willing to do. What a great Open Source community spirit. Yeah, use our buggy software for free, but then pay us to fix the bugs. Thanks for absolutely nothing. -- You are receiving this mail because: You are the assignee for the bug.
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