https://bugs.freedesktop.org/show_bug.cgi?id=76842

--- Comment #13 from Michael Meeks <[email protected]> ---
James; your approach to private mail is refreshingly unconventional. So, let me
excerpt my reply:

>  I've already had a lengthy waste of time phone chat with Tim Isles,
> who, rather than wanting to help, was simply touting for business.

        Sorry to waste your time; Tim works for me, I'll pass on the feedback.

> What a great Open Source community spirit. Yeah, use our buggy
> software for free, but then pay us to fix the bugs.

        TDF doesn't encourage anyone to use 3.6.x - it's obsolete. TDF in
generally encourages enterprises to engage commercial support over the
longer term to avoid exactly this sort of issue. One example might be:

http://blog.documentfoundation.org/2011/08/01/libreoffice-3-4-2-for-enterprise-users/

        "The Document Foundation encourages large organizations deploying
LibreOffice to do so in conjunction with a support partner, who can
carefully assess specific requirements, help manage migration and
provide bespoke fixes for identified issues. Purchasing LibreOffice
support from a TDF partner also provides enterprises with an indirect
means to contribute financially to the project, thereby funding its
development, improving its stability, and accelerating its growth."

etc. I'm sorry for the situation you find yourself in; but on the other hand -
have to sign the cheques for my engineers.

All this aside - it is unlikely but possible that someone might help you for
free; as such it may be useful to have more information here - particularly
around what is possible for your scenario. I imagine in the absence of any new
build - we'd need (somehow) to drop a new file or delete a file to work around
this; as such it'd be useful to know what the capabilities of your central
desktop management system is; so leaving NEEDINFO for now.

It'd also be nice to confirm if the StarOffice binary file format issue is what
keeps you on 3.6.x ? if not updating would be an option, if so - its a bit of a
problem really.

All the best.

-- 
You are receiving this mail because:
You are the assignee for the bug.
_______________________________________________
Libreoffice-bugs mailing list
[email protected]
http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

Reply via email to