https://bugs.freedesktop.org/show_bug.cgi?id=76842
--- Comment #14 from James <[email protected]> --- We haven't tested with 4.1.5, but if you Google the problem, there's evidence of this issue existing with other version. As I mentioned previously, upgrading 8500+ machines isn't a swift fix. I totally understand your comments about this support working on a voluntary basis, but if I was volunteering at a homeless shelter, I wouldn't be trying to sell people my brand of gravy to enhance the flavour of their free meal, I'd either give it to them for free (cos I'm kind), or not mention the gravy at all. When I posted this, I knew any help would be given on a goodwill, 'forum' type basis, and TBH I would rather nobody helped, than have people almost holding me to ransom by telling me I must purchase their services before I could or would get help. I'm grateful for your interest, but moving straight to the new version without some sort of guarantee the problem has been resoved would be too risky. Would you like some free gravy? (In reply to comment #12) > You didn't answer: did you test with 4.1.5 which is the last stable version? > For your information, even if we provide a fix solving your problem, it will > only be in our next version, we won't backport it to 3.6.1.2 which is EOL > for us. This is why Collabora is not a fake offer of help, only professional > support would fix a version that is EOL for the community. Sophie -- You are receiving this mail because: You are the assignee for the bug.
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