https://bugs.documentfoundation.org/show_bug.cgi?id=144902
--- Comment #3 from Mike Kaganski <[email protected]> --- (In reply to ywupub from comment #2) > Fault Module Name: ucrtbase.DLL > Fault Module Version: 10.0.10240.16390 > Fault Module Timestamp: 55a5b718 > Exception Code: 40000015 > Exception Offset: 0000000000065a5f The crash in in UCRT (a Windows component); looking for this exact crash location does not give anything specific (it returns many hits [1], some of them referring to problems with UCRT itself). Please see if anything of the following helps: 1. Try to reinstall UCRT: download and install latest VS redist for x64 at https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist. 2. Check if you installed LibreOffice into a directory containing any non-English letters, and if you did, try installing into all-English-letters directory (I see one link from [1] to point to such a case, but actually I doubt it's your case, given the "Locale ID: 1033" in your info). If that doesn't help, please try to obtain a crash dump. 1. If after the crash, the nest start asks you to send a crash report to LibreOffice project, please do, and post a link to the sent report here. 2. If it does not, please try to obtain a minidump using [2], or using ProcDump utility from Microsoft [3], and send this dump file here. These could possibly help us to see what is causing the crash on your system. Thank you! [1] https://www.google.com/search?q=%22Fault+Module+Name%3A+ucrtbase.DLL%22+%22Fault+Module+Version%3A+10.0.10240.16390%22+%22Fault+Module+Timestamp%3A+55a5b718%22+%22Exception+Code%3A+40000015%22+%22Exception+Offset%3A+0000000000065a5f%22&newwindow=1&hl=en&sxsrf=AOaemvKJyen98VcjxhinelpT471UqTA1uA%3A1633335028352&ei=9LZaYeeAFe3jrgTY843QBQ&ved=0ahUKEwjnyqeRp7DzAhXtsYsKHdh5A1oQ4dUDCA4&uact=5&oq=%22Fault+Module+Name%3A+ucrtbase.DLL%22+%22Fault+Module+Version%3A+10.0.10240.16390%22+%22Fault+Module+Timestamp%3A+55a5b718%22+%22Exception+Code%3A+40000015%22+%22Exception+Offset%3A+0000000000065a5f%22 [2] https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg [3] https://docs.microsoft.com/en-us/sysinternals/downloads/procdump -- You are receiving this mail because: You are the assignee for the bug.
