https://bugs.documentfoundation.org/show_bug.cgi?id=144902
--- Comment #11 from Mike Kaganski <[email protected]> --- (In reply to ywupub from comment #10) > I got the dump by Procdump, but there are 3 processes of soffice.bin and > soffice.exe respectively, I don't know which one is the right one, so I made > dump for all of them, please check the attachments. Thank you very much for your effort! Unfortunately, all three don't have a useful information in them. Possibly it was because those processes were snapshotted not at the moment when the crash happened. 0. Please use LibreOffice 7.2.1 if possible. You may use a portable version for that, if that would be more comfortable (not requiring you to uninstall 7.1.5). 1. Make sure that no soffice.bin processes run (kill them all before running LibreOffice to get the trace). This will also automatically remove all soffice.exe processes (but the latter are not interesting). 2. Run LibreOffice. Do not yet open Calc or Impress; or at least do not attempt actions that cause the crash. 3. Run ProcMon using the command line: > procdump64.exe -e soffice.bin 4. Switch to LibreOffice, and proceed with the action that causes the crash. Hopefully this would produce the minidump exactly at the point that is interesting to us. Thank you again! -- You are receiving this mail because: You are the assignee for the bug.
