https://bugs.freedesktop.org/show_bug.cgi?id=62031

--- Comment #10 from [email protected] ---
Excuse the irritation but when a person who should know better starts by saying
that what I experience is impossible and I am looking at the error it becomes,
to put it mildly, frustrating. And yes, I know that all caps is yelling but
your man committed the cardinal sin of a programer -- I have 40+ years of IT
though I no longer do programing -- denying that a user has a software problem
even though it may be unique. The old Microsoft approach of denying that
problems exist should have by now been dead and buried.

I have been using my browser to reply and unless I am provided a separate email
I can only respond to the one I receive.

I'll try all your suggestions before I switch to the prior version.

A suggestion, when testing a new version it may be a very good idea to test it
with Windows Vista as well as XP, 7 and 8; this because logging the bug on your
website did not allow selecting Vista, only the OSs mentioned.  I do not like
Vista but I have some legacy software containing critical data that I do not
wish to risk as the last time I changed OS it took me 36 hours to restore and
recapture data from external HDDs.

One more bit of information, the failure to insert a row did not occur at the
beggining or even two-thirds of the way through as I had inserted both rows and
columns while loading the data and creating simple formulas manually. It began
after I had saved and closed the spreadsheet, returning the next day as I
remembered that I needed to track some additional data. In that interim I ran
an anti-viral scan of the HDD; COMODO Internet Security found three suspicious
items in the TEMP and DOWNLOAD files of the Win OS which I deleted as neither
location should affect operations. They looked to be left over from the Libre
Office update which I had done a few days prior. Other than the problem with
inserting rows the spreadsheet works, even to inserting columns. Please look at
the error message as it appears to communicate that when attempting to insert
it tries to extend the data beyond the sheet selected whereas this is a simple
one sheet 13 x 29 spreadsheet.
TY,
Amos





From: [email protected]
To: [email protected]
Subject: [Bug 62031] FORMATTING: Insert - Row fails with error message
Date: Sat, 9 Mar 2013 23:05:54 +0000








            Comment # 8
              on bug 62031
              from  438753924

        @Challengnow: First off, Rainer said that you can re-open the bug. No
need to
scream at him for that (writing in caps is considered screaming).

Next: I cannot reproduce this problem on the mac. That of course does not say
it's not reproducible on windows.

You write you use LO 4.0.0.3. Could you please try LO 4.0.1.2 from
http://www.libreoffice.org/download/

If you still encounter the issue, can you test if you can create a sample
spreadsheet that you could post for devs to reproduce this problem (asking that
because you write that the spreadsheet you use contains sensitive data).

Also you could try saving it under a different file name. Then in the new file
remove all info. Retry. if you then still encounter the issue, attach that
file.

Last: please use your browser for replies. Otherwise your mails will clutter
the bug tracker.

Thanks :)



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