Thanks Jay!
Best,
Joel
On 08/24/2014 09:10 AM, Jay Philips wrote:
Hi All,
I want to thank those who visited the wiki and contributed to it. I
wanted to let everyone know that i have finished including all the ones
that i use on a regular basis. :D
Regards,
Jay Philips
On 08/20/2014 11:02 PM, Jay Philips wrote:
Hi All,
Yes similar to what joel stated, i'm just posting the ones i use on the
wiki for others to use if they'd like and for those who have their own
and would like to share them, that they'd have a centralized resource to
post them to. I believe the wiki will also be a useful resource for new
QA members to see what type of responses they are likely to have to
respond with.
I personally use my browser's (opera) inbuilt feature to save these
responses and whiteboard keywords so i dont have to copy and paste them
from a wiki page or text file. Hopefully something similar can be added
into the new bugzilla for QA/dev team members can easily have access to
as Bjoern suggested or until then, grabbing a browser extension which
has a similar feature like JBF suggested. For all those chrome/chromium
users, search the extension for clip or clipboard and there are quite a
few of them listed there.
Regards,
Jay Philips
On 08/20/2014 06:38 PM, Joel Madero wrote:
Hey there,
Jay, *,
Not sure that codifying a bunch of "approved" QA exchanges is in the
best interest of moving the QA process along--especially if we have to
dig them out of a WiKi. It would not do much to improve the QA flow,
nor improve the readability of issues over their life span.
Otherwise, during triage we should all strive to be courteous. By
itself, the automated message delivered "*** This bug has been
marked as a duplicate of bug xxxxx ***" is a bit too terse in closing
a NEW issue as duplicate. But believe including a simple "thank you"
for posting would suffice.
If too many bugs like fdo#82701 are making it through, then the
Bugzilla and BSA "duplicate" issue filters may need to be improved.
I don't think he was trying to codify - maybe more just saying "I'm
posting these to the wiki - feel free to use (or not use) them at your
pleasure :) I've thought of doing similar things with my auto responses
but of course everyone can use their own methodology :)
Best,
Joel
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