Date: Sat, 10 Aug 2002 21:08:36 -0700
From: "Tom Stangl, VFAQman" <[EMAIL PROTECTED]>
Subject: Re: [LIB] 2GB Toshiba PCMCIA Card Hard Drive $12.xx after rebate!

Matthew Hanson wrote:

> Date: Sat, 10 Aug 2002 20:46:52 +0000
> From: "Matthew Hanson" <[EMAIL PROTECTED]>
> Subject: Re: [LIB] 2GB Toshiba PCMCIA Card Hard Drive $12.xx after rebate!
>
> >From: "Tom Stangl, VFAQman" <[EMAIL PROTECTED]>
> >
> >Drat, here's what I got about an hour after placing my order:
> >----------
> >Thank you for placing your order with Gateway Accessories Store.
> >
> >The following item from your order is currently on backorder.  While we
> >cannot deliver the item as quickly as anticipated, we expect to deliver
> >within 30 days. For your convenience, we will alert you by email as soon as
> >additional information is available.
> >----------
> >
> >Now I'm going to have to figure out if I cancel the order.  If they send a
> >receipt dated the day it ships, it will most likely be outside of the
> >rebate period.
>
> Okay... I just spoke to people at Gateway twice on the phone.  I'm still not
> clear on everything, and am waiting until Aurora comes back from break to
> iron out wrinkles.
>
> But here's what I've found out, prioritized from top to bottom in my mind:
>
> 1. The Gateway order can be cancelled before they send you notification via
> email confirming shipment.  BUT (this is why I have to talk to Aurora),
> THERE�S NO GAURANTEE THAT YOUR CANCELLATION WILL BE PROCCESSED.  It has
> something to do with whether or not Gateway had sent a notice to their
> supplier to request a mass order for the back ordered unit, or if your they
> just sent you�re order to their supplier for the back ordered unit.
>
> 2. The order must be made on or before Aug. 15th.
>
> 3. Within an hour or so of placing an order, Gateway sends a receipt that
> can be printed out and submitted with the rebate coupon

I ordered yesterday...
I see an order "Notification" email, but it doesn't have any info in it even
closely resembling a receipt for a rebate.  That was then followed by the
"Backorder" email.  Nothing since.





> 4. The rebate coupon, receipt, and serial/part# info from package must be
> postmarked on or before Sept. 15th 2002.  If you haven�t received
> notification of shipment by Sept. 2nd or 3rd, you may want to cancel the
> order.  Again, more info on cancellation coming.
>
> 5. Toshiba must receive the rebate documentation at their rebate center in
> New Rochelle, NY by (on or before?) Sept. 30th.
>
> 6. I was told a second sales receipt would be sent either as part of the
> email notification of shipment, or as a separate email at that time.
> Another Gateway person said the receipt is only sent once when the order is
> received.
>
> 7. As of about 4:00PM EDT, Gateway had 80 orders for this 2GB Toshiba backup
> drive.  10 of those were orders for more than $1000.

--
Tom Stangl
***http://www.vfaq.com/
***DSM Visual FAQ home
***http://ba.dsm.org/
***SF Bay Area DSMs







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