Date: Sun, 11 Aug 2002 05:08:41 +0000
From: "Matthew Hanson" <[EMAIL PROTECTED]>
Subject: Re: [LIB] 2GB Toshiba PCMCIA Card Hard Drive $12.xx after rebate!

>From: "Tom Stangl, VFAQman" <[EMAIL PROTECTED]>
>
> >Matthew Hanson wrote:
> >
> > 3. Within an hour or so of placing an order, Gateway sends a > receipt 
>that can be printed out and submitted with the rebate coupon
>
>I ordered yesterday...
>I see an order "Notification" email, but it doesn't have any info in it 
>even closely resembling a receipt for a rebate.  That was then followed by 
>the "Backorder" email.  Nothing since.

4 people at Gateway during 4 calls, (obsessiveness and slow to comprehend as 
I am) confirmed that the first email you get, when printed out, will in fact 
qualify for the rebate.  But from the day you got that email, you have 30 
days until you have to put the rebate in the mail and have it postmarked 
less than 30 days from purchase.  Apparently not from the time you receive 
the drive.

Also, you ordered yesterday, got and got that backorder notice an hour 
later.  Aurora said that a shipment came in today, and orders that were 
pending were showing up on their computers as having been processes.  I 
ordered today, got the order notification, but did NOT get one of those 
backorder notifications.  At least not YET.  And I may not.  She said that 
if the order can be processed and sent in 3-5 days, that notice doesn’t get 
sent out.

But if it turns out that within 3-5 days after my order, they run out of 
stock again before they get to processing my order, I WILL be sent one of 
those notices.  That will mean that they have to put in yet another 
re-supply order.  In that case, it may take another 10 days to receive 
notice back from their supplier on whether they have enough stock to ship.

So I’ll just keep a close eye on my email and the calendar.  If things start 
to feel edgy, I can always cancel the order.

Matt





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