Thank you to all who sent me info and advice re: repairing my
dishwasher. Apologies for taking so long (7 weeks) to reply. I wanted
to wait until I actually had the problem solved so I could report on the
results. But washing dishes by hand was much easier than
troubleshooting or otherwise getting it fixed. So I didn't get around
to working on the problem until this week. I ended up having my handy
person (Paula Robinson) look at it when she was here for some other
work. She's the person who installed it. The problem was a small piece
of plastic that was jamming a rotor of some kind. Below is the info I
received.
_*Repair services:*_
* American Appliance in Waltham -- 781-893-8296 (3 votes)
* D Boy Appliance repair -- 781-899-7000 in Waltham
* Pete Bright at Bright Appliance Repair in Acton -- 978-263-6963
978-486-4079
* Hunter's Appliance in Littleton -- 978-486-4079,
https://www.hunterapplianceonline.com
_**__*Troubleshooting advice:*_
* Does it drain if you reset it? If so, then the drain is fine and
something else is the problem.Possible causes -- pump failure,
faulty electrical connection, timer failure (needed to initiate
drain cycle).
* Dishwasher comes apart for regular cleaning. Check filter inside the
bottom. Needs to be taken out and cleaned periodically. It just
twists out. (several people)
* Try to clear the drain -- I did remove/clean the easily accessible
parts at the bottom, probably what people meant by clean
filter/regular cleaning. I did not do any further taking apart of
things or try to access the drain pipe to check for blockage.
* Check dishwasher's instruction manual for directions on how to
unclog various filters and connections on the bottom of the
dishwasher -- If you don't have the manual, it is probably available
on line.
* Do Google search for the make, model, and error message.
* 10 year old dishwasher is old. An appliance person can take a look
and tell you whether it's worth fixing or not. A nice, quiet Bosch
can be obtained for about $600-800 depending on what features you want.
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