Karen,
So, Paula fixed the problem?
Sara
------
Sara Mattes



> On Feb 24, 2022, at 9:59 PM, Karen Seo <[email protected]> wrote:
> 
> Thank you to all who sent me info and advice re: repairing my dishwasher.  
> Apologies for taking so long (7 weeks) to reply. I wanted to wait until I 
> actually had the problem solved so I could report on the results.  But 
> washing dishes by hand was much easier than troubleshooting or otherwise 
> getting it fixed.  So I didn't get around to working on the problem until 
> this week. I ended up having my handy person (Paula Robinson) look at it when 
> she was here for some other work.  She's the person who installed it.  The 
> problem was a small piece of plastic that was jamming a rotor of some kind.  
> Below is the info I received.
> Repair services:
> American Appliance in Waltham -- 781-893-8296 (3 votes)
> D Boy Appliance repair -- 781-899-7000 in Waltham
> Pete Bright at Bright Appliance Repair in Acton -- 978-263-6963 978-486-4079
> Hunter's Appliance in Littleton -- 978-486-4079, 
> https://www.hunterapplianceonline.com <https://www.hunterapplianceonline.com/>
> 
> Troubleshooting advice:
> Does it drain if you reset it? If so, then the drain is fine and something 
> else is the problem.Possible causes -- pump failure, faulty electrical 
> connection, timer failure (needed to initiate drain cycle).
> Dishwasher comes apart for regular cleaning. Check filter inside the bottom. 
> Needs to be taken out and cleaned periodically. It just twists out. (several 
> people)
> Try to clear the drain -- I did remove/clean the easily accessible parts at 
> the bottom, probably what people meant by clean filter/regular cleaning.   I 
> did not do any further taking apart of things or try to access the drain pipe 
> to check for blockage.
> Check dishwasher's instruction manual for directions on how to unclog various 
> filters and connections on the bottom of the dishwasher -- If you don't have 
> the manual, it is probably available on line.
> Do Google search for the make, model, and error message.
> 10 year old dishwasher is old. An appliance person can take a look and tell 
> you whether it's worth fixing or not. A nice, quiet Bosch can be obtained for 
> about $600-800 depending on what features you want.
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