Perhaps if enough people phone into National Grid (here's the
number- 1-800-892-2345 ) to add pressure to the urgency, it will help push
it up the list. It's probably in a wetlands area, certainly within the
watershed of Flint Pond.

On Tue, Oct 31, 2023 at 1:49 PM Rob Haslinger <[email protected]>
wrote:

> As Andrew says, there's a prioritization process and they are very, very
> backed up. When we lived in Arlington there was a terrible leak under our
> street that all the neighbors could smell. We called National Grid and they
> did send someone out to look. He was very honest with us and explained that
> the only way a crew would be sent out in any reasonable time frame was if
> the leak was within 10 (or close to that) feet of a house or manhole.
>
> In our case it turned out the leak was in the main right under the
> manhole, so a crew arrived within 30 minutes. It was indeed quite the
> process of ripping up the street and fixing it.
>
> Best Rob
>
>
>
> On Tue, Oct 31, 2023 at 1:05 PM Andrew Payne <[email protected]> wrote:
>
>> Forest Brown <[email protected]> wrote:
>>
>> Over the last several years I’ve smelled a strong gas leak on Sandy Pond
>>> Rd near DeCordova. I’ve made several calls to the gas company and one to
>>> police/fire, and a few e mails to Mother’s Out Front I have never made any
>>> headway. Is anyone else aware of this issue and been able to speak to
>>> anyone about addressing it?
>>
>>
>> As someone who had a serious* gas leak in the front yard for years
>> (possibly decades), my experience:  the gas company has a very, very long
>> list of leaks to repair, and they prioritize based on the severity of the
>> leak and the difficulty (cost) of repair.  It may take a long time for any
>> given leak to get to the top of the list.
>>
>> Here's a map of leaks:  https://heet.org/gas-leaks/gas-leak-maps/
>>
>> In our case, when the leak was eventually repaired, it was literally a
>> 24-hour non-stop job involving three different shifts of gas company
>> workers, the place lit up like Alcatraz at night, and heavy equipment
>> digging up the road.  And within a year, it was all for naught, because
>> they replaced the entire gas line on our road.
>>
>> (*It was a leaky valve:  you could hear the leak bubbling and if you put
>> dish detergent down the valve access, it would bubble up and make foam.
>> Fun!)
>>
>> One no-open-flames-please resident's view,
>>
>> -andy
>> https://payne.org/lt-disclaimer
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