And I agree with you. All those are valid points. I just think too often we all direct it at Tom. He's a nice guy and puts up with a lot more than most of us would. Just a gentle reminder (not directed at you per se) that we should try not to shoot the messenger when we are ranting.

-Chuck
--------------------------
Chuck Neal
CEO, MediaMacros, Inc.
[EMAIL PROTECTED]
http://www.mediamacros.com
--------------------------
Check out the Developers Mall
Your one stop shop for all your Director Xtra Needs
http://www.mediamacros.net/customer


James Goss wrote:

I think the problem is that people on this list are trying to keep Director alive and competitive in the face of rapidly changing technology and applications. I always hoped Director would become the universal media development tool, with integral support for 90% of what such applications require. And it is getting better.

Macromedia already charges $1200 for their software, and it really doesn't fire on all cylinders - not great database support, proprietary language (although that appears to be slowing improving), often confusing alternatives between Flash and Director, limited to the stage metaphor (how many other apps are using that metaphor for
developers?), and so on.

I don't recall anyone on this list making ad hominem attacks against Tom. I have worked at a number of big vendors, and it is often an uphill battle to get management to listen - to customers, to product marketers, to research reports, etc. Managers are just know-it-alls by their nature - the more senior they are, the more they "know".
So I think I know what Tom is up against.

I think if you want to be in marketing/sales, you have to listen the customer, no matter what they say. He could be out selling Dell computers in the mall - he is lucky to have
the job he has and I'll bet he knows it.

We just have to be careful not to over do it. :-} So far, I think he does a much better job of representing Director than most other product marketers at other vendors. I hope he would show this email to his boss with my praise for him and some objective criticism
for his company.

James Goss


On Sep 7, 2005, at 2:22 PM, Chuck Neal wrote:

I wouldn't take his job. ;)

I wonder where in Tom's contract it says "Takes abuse from disgruntled customers who want to lash out at anyone they can get to reply to an email".

Tom didn't make the decisions, so going after the one person that is willing to sit, listen, and try to help is not going to get you very far. A lot of us here realize he is the lone voice that fights for us at MM and are really just sick of watching him get beat up for things outside his control.

-Chuck
--------------------------
Chuck Neal
CEO, MediaMacros, Inc.
[EMAIL PROTECTED]
http://www.mediamacros.com
--------------------------
Check out the Developers Mall
Your one stop shop for all your Director Xtra Needs
http://www.mediamacros.net/customer


[EMAIL PROTECTED] wrote:

Re:

Jeez, can you guys please give Tom a break?

------------
Aren't issues like this a key part of his _job_?
They are.

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