I need help!
I have a massive project that seems to be loosing its links to externally
linked QuickTime movies.
One minute they are there in the cast... I can click and open them... play
them... run the director file and all is well.
Another time I can double-click the thumbnail image of the same cast member
and all I get is a gray box with a control strip. And in that case
naturally the file will not play in the director movie. The file seems to
be no longer linked to the cast. I can re-link the cast member and it will
play, but I am not guaranteed that it will save that way and play when the
project is opened another day.
I have talked extensively with technical support at Macromedia. It doesn't
help to know that "I am the only person that has reported this problem."
The only suggestion I have from them is that this might possibly be an issue
with Media Cleaner and the way it processes QuickTime files.
I processed over 300 video clips that seemed to work fine during the initial
testing. And most continue to work now. But there are those that will
loose the link in the cast. At least when I double-click the thumbnail I
get nothing.
They were processed through Media Cleaner version 4.0.3 using the
professional version of Sorenson version 2. To create QuickTime movies
included in a Director 8.0 project on Windows 98 and Windows NT computers.
The problem has appeared in edit mode and as a projector. It is sporadic..
I cannot predict which movies will play and which will not. Today, ones
that were great for months failed to open.
I have had the problem on various windows machines and with different
projects. So it seems to be more on the side of director having trouble
with reading the file as opposed to an operating or system problem.
Like I said, one minute the file is linked, the next it is not, or may not
be. And sometimes if I close director and start over all is well...
sometimes not.
But one thing is for sure, it is Director 8.0. QuickTime 4.1.2, QuickTime
files compressed with Sorenson 2, with an average of 80kps.
If any of you can shed some light, please let me know.
Debi
(I really do miss mTropolis)
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