At 10:31 AM 18/02/2017, David Lochrin wrote:

>The smell of a dead rodent is very strong!  But I wonder if it was really 
>Telstra calling?  It may have been a marketing organisation who were being 
>paid on results, or it may have been an outright scam.  The latter seems most 
>likely to me - at some point they'd ask for a deposit and the victim would 
>never see them again. 

I was asked by someone else if this was a scam. I truly don't think it was, or 
else it was awfully slick! When I pushed back that I wouldn't give him my 
details over the phone to 'order' whatever it was he was selling, he offered to 
give me the amount of my last monthly bill to confirm he was who he said he 
was. He also rattled off his name and employee number so I could check. I wish 
now I had let him give me the amount, because that would have shown he was 
'legit' working with Telstra data.

IF Telstra is NOT doing this themselves, then this should be investigated as a 
scam. I have heard that there are persistent calls going around right now 
purporting to be from Telstra technical department and that they are going to 
fix your computer. That's entirely different. I tell those guys to F-off and 
slam the phone down. One lady told me she got FIVE phone calls from that scam 
in one day this week. 

This guy was Australian. He was explaining what HFC was. He assumed I had 
'cable' installed already, which was wrong, but I don't know that Telstra would 
have Foxtel subscriber info.

Anyway, Telstra, if you're listening, your tactics may be working, but it's 
TOTALLY unethical if not outright ILLEGAL to mislead customers. To tell them 
their phone service will be shut off within a month because hey, they can't do 
it all at once now can they? Yeah, that was his explanation as to why the 18 
month window was 'wrong' from the NBN.

Oh well. I got my installation appointment date this morning and will soon be 
rid of the big T forever. They just lost 18 months of monthly supply service 
income from me and hopefully a few others who figure out their hardsell 
approach for what it is.

Jan




I write books. http://janwhitaker.com/?page_id=8

Melbourne, Victoria, Australia
[email protected]
Twitter: <https://twitter.com/JL_Whitaker>JL_Whitaker
Blog: www.janwhitaker.com 

Some psychopaths become serial killers, and other psychopaths become 
prosecutors. - Bob Ruff, Truth and Justice, June 2016

Sooner or later, I hate to break it to you, you're gonna die, so how do you 
fill in the space between here and there? It's yours. Seize your space. 
~Margaret Atwood, writer 

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