Report of the ICT Procurement Taskforce

https://ict-procurement.digital.gov.au/assets/documents/ICT-procurement-taskforce-report_WCAG.pdf
(Posted about an hour ago)


Executive summary

The Australian Government’s annual spend on Information and Communications 
Technology (ICT) goods and services is significant and is comparable to its 
spend on a large social welfare program, such as the Newstart Allowance.
In 2015–16, Australian Government agencies reported that they spent $6.2 
billion on ICT goods and services. In that same year, agencies estimated that 
they would procure $9.0 billion of ICT goods and services into future years 
across 17,000 contracts. The bulk of this ICT procurement will be undertaken by 
just a handful of agencies …

The taskforce’s consultations revealed deep dissatisfaction of almost all 
parties involved in current government procurement practices and processes.

Government agencies told the taskforce that they find procurement processes 
outdated, cumbersome and unable to meet their needs. They are concerned that 
they are being left behind in adopting new and innovative technologies to 
deliver services.

Businesses find selling ICT goods and services to government to be costly and 
confusing, and occasionally cannot justify the required investment of money and 
time for an uncertain payoff.
The Government is also frustrated that its considerable investment in ICT is 
not delivering its digital transformation agenda quickly enough for the benefit 
of the Australian economy and society.

In recognition of this, it established this taskforce as part of its Policy for 
Better and More Accessible Digital Services 2016 election commitment to 
identify opportunities for considerable reform of current procurement 
arrangements.

Through its consultation and research, the taskforce has concluded that there 
are three significant impediments to improving government ICT procurement 
across government:

1.    Lack of centralised policies, coordination, reporting, oversight and 
accountability arising from more than 20 years of devolved agency 
decision-making.

2.    Limited capability and the risk adverse nature of the Australian Public 
Service with a focus on compliance, a fear of failure, poor collaboration and 
industry engagement.

3.    Practices that do not reflect contemporary procurement best practice or 
support innovative technology choices, with existing systems firmly rooted in 
the bespoke and waterfall models of the past, and not the agile, consumer 
technology models of the present … (snip)


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