On 28/08/17 18:29, Stephen Loosley wrote:

... The Government is also frustrated that its considerable
investment in ICT is not delivering its digital transformation agenda
quickly enough for the benefit of the Australian economy and society.
...

What is needed for digital transformation is people skilled in, and allowed to do, digital transformation. This does not take much money or
equipment: it is a people problem.

1.    Lack of centralised policies, coordination, reporting,
oversight and accountability ...

Centralisation is the last thing you need for digital transformation. Otherwise public servants have to spend extra time working around the central rules, so as to get things done.

2.    Limited capability and the risk adverse nature of the
Australian Public Service ...

To a large extent, risk aversion and compliance is inherent to
government. Do you want the military taking risks with explosives, or armed police failing to comply with the law? What we want is a measured approach to risks and a workable compliance regime.

3.    Practices that do not reflect contemporary procurement best
practice ...

So train the staff in contemporary practice and ensure new hires have these skills. One way would be to run staff through the innovation workshops run at the Canberra Innovation Network (CBRIN). These were originally designed for private enterprise start-ups, but have adapted for unveirsity researchers (ANU IT students do similar training). They could be further adapted to help public servants think about producing a quick result for their customers: http://blog.highereducationwhisperer.com/2016/07/innovation-workshops.html


--
Tom Worthington, MEd, FACS CP.  http://www.tomw.net.au t +61(0)419496150
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Honorary Lecturer, Computer Science, Australian National University
https://cecs.anu.edu.au/research/profile/tom-worthington
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