Parts of the Sydney Inner-West currently have no NBN service.  NBN describe the 
outage as "infrastructure restoration" and it occurred around early afternoon 
on Friday.  According to NBN updates, the technician who investigated requested 
level-2 backup but, believe it or not, this cannot be arranged until Office 
Hours on Monday.

And on a related matter, I'm told by a field technician that the Arris boxes 
(HFC / Ethernet protocol converters) supplied to those with an HFC connection 
are notoriously unreliable.  One found that 15 out of 20 devices in two boxes 
of 10 were faulty.  That figure probably isn't typical, but they certainly fail 
frequently and a simple box like that should have an MTBF measured in decades.

How is such organisational incompetence possible?

When Telstra is eventually rescued by being allowed to buy the NBN we will have 
turned full circle, from Howard's privatisation of Telecom Australia, through 
the Three Amigos' network wreck, to the Rudd NBN, and then back to the Howard 
model.  But we'll be reduced to a hotch-potch network with no end-to-end 
technical standards or quality control, and customer premise equipment for the 
most part made cheaply in China, to no national standard regarding ring-tones, 
etc., and probably with at least one back door.

David L.



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